Retail Store Manager | Customer Experience & Growth

Majid Al Futtaim; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Benefits offered by this job

Great moments culture

Friendly environment

Leadership model

Job summary

Majid Al Futtaim Lifestyle is seeking a Store Manager to drive sales targets, lead store teams, and ensure outstanding customer service across the brand's lifestyle portfolio. You will manage daily store operations, optimize stock, coach staff, and uphold company policies while delivering memorable shopping experiences in our Riyadh locations.

The role requires 4-5 years of managerial experience and a proven track record in retail performance, with the ability to collaborate across departments

Qualifications

• 4-5 years' industry experience with Managerial Background experience
• A proven record of maximizing business performance
• Thinks Customer – Has a good understanding of main customer segments and helps team to understand them.
• Leads the Way – Understand market trends and impact of value drivers directly affecting areas of responsibility.
• Drives Impact – Make informed decisions and clearly communicates rationale behind them.

Responsibilities

• Ensure that the highest levels of customer service are delivered by the entire store team at all times.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock to increase overall sales.
• Overall accountability for compliance of subordinates with established company policies, procedures and standards including cash handling and record keeping.
• Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge.
• Plan, organize and execute in-store processes including cash intake and stock-take administration management.

Job description

Majid Al Futtaim Lifestyle is seeking a Store Manager to drive sales targets, lead store teams, and ensure outstanding customer service across the brand's lifestyle portfolio. You will manage daily store operations, optimize stock, coach staff, and uphold company policies while delivering memorable shopping experiences in our Riyadh locations.

The role requires 4-5 years of managerial experience and a proven track record in retail performance, with the ability to collaborate across departments