Retail Store Leader: Drive Sales & Customer Experience

Majid Al Futtaim; Riyadh; Vor Ort; SAR 120.000 - 240.000; Vollzeit

Zusammenfassung

Majid Al Futtaim Lifestyle is seeking a Store Manager to lead daily operations and a team, driving sales growth while upholding brand standards. You will manage stock, optimize profitability, ensure safety and compliance, and coach staff to deliver exceptional customer experiences.

The role emphasizes accountability for store performance, people development, and maintaining the company image across the portfolio you oversee.

Qualifikationen

• 4 – 5 years’ industry experience with Managerial Background experience.
• A proven record of maximizing business performance.
• Good understanding of main customer segments and helps team to understand them.
• Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
• Makes hard decisions, knows when to make a call versus delegating upwards.

Aufgaben

• Ensure the highest levels of customer service are delivered by the store team at all times.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock to increase sales.
• Ensure compliance with company policies, including cash handling, stockroom management and record keeping.
• Coach, train and mentor store teams to enhance customer service through product knowledge and retail understanding.
• Adhere to Health & Safety, Security and Compliance policies and escalate concerns promptly.
• Plan, organize and execute in-store processes including cash intake and stock-take administration.
• Provide analytical feedback to Operations, Buying and Planning on product, pricing and competitive activity.

Jobbeschreibung

Majid Al Futtaim Lifestyle is seeking a Store Manager to lead daily operations and a team, driving sales growth while upholding brand standards. You will manage stock, optimize profitability, ensure safety and compliance, and coach staff to deliver exceptional customer experiences.

The role emphasizes accountability for store performance, people development, and maintaining the company image across the portfolio you oversee.