Restaurant Manager

The Chain; Riyadh; On-site; SAR 180,000 - 250,000; Full time

Job summary

The Chain in Riyadh is seeking a seasoned Restaurant Manager to lead daily operations and uphold service excellence in a high-volume setting. You will supervise front-of-house and back-of-house teams, manage schedules, and ensure food safety and guest satisfaction.

Based on-site in Riyadh, you will drive hiring, training, inventory control, and collaboration with senior leadership on sales targets, cost control, and continuous improvement.

Qualifications

• Customer satisfaction and service focus with guest feedback handling.
• Experience in hiring, interviewing, onboarding, and staff development.
• Strong communication skills across teams, suppliers, management.
• Knowledge of Food & Beverage operations, menu execution, safety, quality.
• Proven hospitality/restaurant management experience in high-volume environments.
• Ability to lead diverse teams and maintain inclusive workplace.
• Fluency in English and Arabic.
• Degree in Hospitality Management, Business Administration, or related field preferred.

Responsibilities

• Oversee daily restaurant operations on-site in Riyadh.
• Manage staff scheduling and supervise front-of-house and back-of-house teams.
• Maintain safe, clean, welcoming environment and guest experience.
• Monitor customer feedback and address concerns; implement improvements.
• Support hiring and training initiatives.
• Manage inventory and ordering; control costs.
• Collaborate with senior leadership on sales targets and financial performance.

Skills

Customer satisfaction

Customer service

Hiring

Communication

F&B operations

Restaurant management

Team leadership

Organizational skills

Problem solving

Time management

English Arabic

Education

Hospitality/Business degree

Job description

The Chain is a dynamic and innovative brand in the restaurant industry, known for delivering exceptional dining experiences across a diverse portfolio of concepts. The company is driven by a strong commitment to quality, creativity, and guest satisfaction. Each restaurant is designed to offer tailored culinary experiences that reflect the unique needs and preferences of its guests. Team members are encouraged to contribute ideas and uphold high standards to ensure every visit is memorable and impactful. Joining The Chain means becoming part of a forward-thinking organization that values professionalism, collaboration, and continuous improvement.

Role Description

The Restaurant Manager at The Chain is responsible for overseeing daily restaurant operations, ensuring a consistently high level of service and food quality. This full-time, on-site role is based in Riyadh, Saudi Arabia, and involves managing staff schedules, supervising front-of-house and back-of-house teams, and maintaining a safe, clean, and welcoming environment. The Restaurant Manager will monitor customer feedback, address guest concerns, and implement initiatives to enhance overall customer satisfaction. The role also includes supporting hiring and training efforts, managing inventory and ordering, and collaborating with senior leadership on sales targets, cost control, and operational improvements.

Qualifications

• Strong focus on Customer Satisfaction and Customer Service, with the ability to handle guest feedback and ensure a positive dining experience.
• Experience in Hiring, including interviewing, onboarding, and developing restaurant staff.
• Excellent Communication skills, with the ability to coordinate with team members, suppliers, and management.
• Knowledge of Food & Beverage operations, including menu execution, food safety, and quality standards.
• Proven experience in restaurant or hospitality management, preferably in a high-volume environment.
• Ability to lead diverse teams, manage conflict, and maintain a professional, inclusive workplace.
• Strong organizational, problem-solving, and time management skills.
• Fluency in English and Arabic.
• Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.

Requirements

• Minimum 10 years of relevant hospitality or F&B experience, including restaurant management experience.
• Previous experience in Saudi Arabia, the UAE, Qatar, or another established hospitality market.
• Degree or professional qualification in Hospitality Management, Business Administration, or a related field.
• Previous management experience in an upscale-casual Lebanese restaurant or recognized Lebanese F&B concept is required.
• Must have worked in a structured hospitality environment with high service standards and a strong focus on guest experience and service excellence.
• Proven responsibility for team management, business performance, guest experience, and operational standards.
• Strong commercial awareness and understanding of restaurant financial performance.
• Excellent leadership, communication, and problem-solving skills, supported by a stable employment history and clear career progression.