Resort Manager - Hafr al Batin, Saudi Arabia

Want More; Hafar Al-Batin; Presencial; SAR 150.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation

Transportation

Medical insurance

Annual leave

Other benefits

Descripción de la vacante

Want More is seeking a Resort Manager for our Hafr al Batin resort to oversee daily operations, staff leadership, and guest satisfaction. You will drive revenue strategies, manage budgets, and ensure service excellence across departments. Fluency in English is required; Arabic is a plus. The role requires long hours, weekends, and holidays as needed.

Join a luxury property offering accommodation, transportation, medical insurance, and annual leave as part of a comprehensive benefits package.

Formación

• Bachelor's degree in Hospitality Management or related field is preferred.
• Minimum 5 years of managerial experience in hospitality, preferably in a resort.
• Strong leadership and communication skills; English proficiency required; Arabic is a plus.

Responsabilidades

• Lead and manage resort staff to ensure smooth day-to-day operations.
• Develop and implement strategies to increase revenue and profitability.
• Monitor expenses and financial performance to meet budget targets.
• Oversee service quality to maintain guest satisfaction.
• Handle guest complaints and resolve issues promptly.
• Coordinate with housekeeping, F&B, and maintenance for seamless guest experience.
• Train staff to deliver excellent service and uphold high standards.
• Ensure health, safety, and hygiene regulations are followed.
• Conduct regular inspections to identify improvements or maintenance needs.

Conocimientos

Team leadership

Communication

Customer service

Revenue growth

Budgeting

Educación

Bachelor's degree in Hospitality Management or related field

Descripción del empleo

Resort Manager vacancy in Hafr al Batin Saudi Arabia

As a Resort Manager at our luxurious resort in Hafr al Batin, Saudi Arabia, your main responsibility will be to oversee all aspects of the resort's operations. This includes managing staff, ensuring efficient and effective service delivery to guests, and maintaining high levels of guest satisfaction.

Key Responsibilities

• Lead and manage a team of resort staff to ensure smooth day-to-day operations
• Develop and implement strategies to increase revenue and profitability
• Monitor expenses and financial performance to ensure budget targets are met
• Maintain high levels of guest satisfaction by overseeing the quality of service provided by staff
• Handle guest complaints and resolve issues in a timely and professional manner
• Work closely with other departments such as housekeeping, food and beverage, and maintenance to ensure a seamless guest experience
• Train and develop staff to provide excellent customer service and maintain high standards
• Ensure compliance with health, safety, and hygiene regulations at all times
• Conduct regular inspections of the resort premises to identify areas for improvement or maintenance needs

Requirements

• Bachelor's degree in Hospitality Management or related field preferred
• Minimum 5 years experience in a managerial role in the hospitality industry, preferably in a resort setting
• Strong leadership skills with the ability to motivate and manage a diverse team
• Excellent communication skills in English (Arabic language skills are an advantage)
• Strong customer service orientation with the ability to handle difficult situations calmly and professionally
• Proven track record of increasing revenue and profitability in previous roles
• Knowledge of budgeting, financial management, and cost control
• Flexibility to work long hours including weekends and holidays

We offer a competitive salary package along with

• accommodation
• transportation
• medical insurance
• annual leave
• other benefits

Note: This position is open to all nationalities, however, Indian candidates are preferred.

No English language skills are required for this role.