Reservations Leader: Boost Revenue & Guest Experience

Accor; Medina Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel group in Saudi Arabia is seeking a highly organized Reservations Supervisor to oversee its reservations department. This role involves leading the team, maximizing revenue, and ensuring exceptional guest experiences. Successful candidates will have a service-oriented personality, experience with Opera, and excellent communication skills in English. The position is based in Yanbu, Saudi Arabia, and presents opportunities for growth within a dynamic hotel environment.

Qualifications

• Experience in dealing with guests/customers is an advantage.
• Excellent interpersonal/social skills are essential.
• Very good English skills; additional language skills are a plus.

Responsibilities

• Lead and manage the reservations team to achieve goals.
• Monitor reservations operations to maximize revenue.
• Handle complex reservation inquiries and resolve issues.
• Generate and analyze reports on reservations performance.

Skills

Service-oriented personality

Interpersonal skills

Solution-oriented approach

Excellent English skills

Tools

Opera

Job description

A leading hotel group in Saudi Arabia is seeking a highly organized Reservations Supervisor to oversee its reservations department. This role involves leading the team, maximizing revenue, and ensuring exceptional guest experiences. Successful candidates will have a service-oriented personality, experience with Opera, and excellent communication skills in English. The position is based in Yanbu, Saudi Arabia, and presents opportunities for growth within a dynamic hotel environment.