Relationship Advisor MEA

IFS; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading AI technology company in Saudi Arabia seeks a Relationship Advisor MEA to ensure smooth operations and collaboration across departments. You will build effective relationships, support internal teams, and facilitate communication for IFS products and services. The ideal candidate will have strong communication skills, experience in stakeholder support, and be fluently bilingual in English and Arabic. This role is critical to enhancing operational efficiency within a diverse and innovative team.

Qualifications

• Experience in internal coordination, stakeholder support, or advisory roles.
• Exposure to sales and/or pre-sales support functions.
• Strong communication and interpersonal skills.
• Ability to work collaboratively across diverse teams.
• Technically literate with internal engagement technologies.
• Fluency in English and Arabic.

Responsibilities

• Build and maintain effective working relationships with internal stakeholders.
• Provide support in resolving coordination challenges and managing follow-ups.
• Coordinate across departments for timely responses.
• Collaborate with sales and pre-sales teams to support engagements.
• Participate in team meetings for feedback and process improvements.
• Maintain up-to-date knowledge of customer service procedures.

Skills

Internal coordination

Stakeholder support

Sales and pre-sales support

Strong communication

Interpersonal skills

Collaborative work

Technically literate

Fluency in English

Fluency in Arabic

Job description

Overview

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Relationship Advisor MEA provides essential internal coordination and support to stakeholders, ensuring smooth collaboration and operational efficiency across departments. This role is focused on facilitating effective communication, supporting internal teams, and helping deliver seamless support for IFS products and services.

Key Responsibilities

• Build and maintain effective working relationships with internal stakeholders.
• Provide support in resolving coordination challenges and managing follow-ups.
• Coordinate across departments to ensure timely and effective responses to requests.
• Collaborate with sales and pre-sales teams to support engagements and internal processes.
• Participate in team meetings to share feedback and support process improvements.
• Maintain up-to-date knowledge of customer service procedures and support delivery plans.
• Communicate effectively in English and Arabic (verbal and written).

Qualifications

• Experience in internal coordination, stakeholder support, or advisory roles.
• Exposure to sales and/or pre-sales support functions.
• Strong communication and interpersonal skills.
• Ability to work collaboratively across diverse teams.
• Technically literate and comfortable with internal engagement technologies.
• Fluency in English and Arabic.

Additional Information

Strong enterprise sales knowledge in the Asset Management/Service Management arena