Refund Lead Auditor

Zakat, Tax and Customs Authority; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Job summary

The Zakat, Tax and Customs Authority seeks an experienced refunds audit professional in Riyadh to lead evaluation of refund requests, validate supporting documents, and coordinate with audit and legal teams to ensure compliance. The role requires deep analysis, cross-functional collaboration, and rigorous documentation.

Responsibilities include developing audit tools, consolidating requests, performing desk audits, and delivering formal audit reports with evidence.

Qualifications

• Bachelor's degree in Business Administration or equivalent.
• Minimum 4 years of relevant experience.

Responsibilities

• Review refund policies and stay current on limits and margins.
• Develop assessment templates and audit tools per procedures.
• Maintain refunds manuals and eligibility criteria by taxpayer type.
• Consolidate refunds requests and prioritize for audit teams.
• Review refunds applications and verify legal documents.
• Gather data for desk audits and coordinate with stakeholders.
• Study taxpayer financials to assess risk and determine approach.
• Prepare and present audit reports with conclusions and evidence.
• Coordinate with Legal Affairs and AMANA for disputes and testimonies.

Skills

Negotiation skills

Analytical thinking

Problem solving

Communication

Stakeholder collaboration

Attention to detail

Decision making

Time management

Education

Bachelor's degree in Business Administration or equivalent

Job description

Jobholders at this level are experienced professionals capable of conducting work with general directions They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve and addressing issues escalated from more junior levels They undertake complex operational activities including researching and examining industries to benchmark revenues and developing audit reports within applicable policies procedures and guidelines

Refund Planning

Review and study refund policies to remain current on refund limit utilization refund risk control authorizations and applicable margins and ensure adherence ZATCA s rules regulations policies and procedures Develop and update assessment templates and audit tools in accordance with operational procedures and policies to facilitate customer request analysis and safeguard timely evaluation Keep abreast of the latest developments news and updates by industry type and sector business and insurance telecommunication consumer goods etc to ensure awareness of new tax practices adopted by taxpayers and businesses to incorporate in assessments and audit reviews Maintain and update refunds manuals eligibility criteria legal requirements and supporting documents by taxpayer type integrate in computer-aided audit tools to facilitate audit assessment and review

Refund Operations

Consolidate categorize and prioritize refunds requests and schedules sort by tax industry type and ensure dispatch to relevant audit teams for assessment and review Review refunds applications and requests examine the validity of legal documents presented by taxpayers and ensure completeness of supporting documents prior to case assessment and evaluation Gather needed data to perform desk audits activities communicate with relevant stakeholders account managers taxpayers banks audit bureau government entities etc to obtain needed information and clarifications and communicate with legal function for contractual structures to safeguard legitimacy of applicants Research public news articles databases shared channels etc to investigate and understand taxpayers business activity including structure size process jurisdictions etc Study and assess taxpayers financial status income statements financial strength and capabilities and revenue streams to compare with benchmarks and similar industries and decide on assessment approach actual estimated reduced assessments Inspect and investigate taxpayers declarations pinpoint high-risk and speculative issues detect non-compliant cases and communicate with internal stakeholders to avoid potential risks including tax evasion Consolidate legal and financial observations study and evaluate against pre-approved eligibility criteria and refund requirements to recommend approval rejection decisions in line with applicable policies and procedures Manage the development of audit reports including tax assessments actual reduced estimated assessments to identify taxpayers refunds amount Develop lists of compliant taxpayers accepted refunds with related amounts submit to internal committees to secure needed approvals for payments release transfer Monitor taxpayer objections and appeals and ensure coordination with Legal Affairs or AMANA to resolve disputes and support in key testimonies by providing clarifications on final audit findings and results Maintain and update refund operations related systems and databases ensure that all audit findings are administered and stored in a preserved manner in order to facilitate data exchange with internal stakeholders and other government agencies

Reporting and Support

Draft refunds audit reports

to highlight recommendations and conclusions along with relevant evidence proofs and supporting documents and escalation for revision and verification

Education

Bachelor s degree Business Administration or equivalent is required

Experience

A minimum of 4 years of relevant experience

Competencies

• Negotiation and Influence - Proficient
• Fact Based Recommendations - Proficient
• Quality Management - Proficient
• Collection Techniques - Advanced
• Collection Planning and Assessment - Proficient
• Professionalism - Proficient
• Collaboration and Communication - Developing
• Results Oriented - Proficient
• Customer Focus - Proficient
• Enablement of Change and Innovation - Developing