Receptionist

Confidential Semi-Government; Riyadh; On-site; Full time

Job summary

A prominent semi-government organization in Riyadh is seeking a dedicated Receptionist to serve as the first point of contact for visitors and clients. This role involves greeting visitors, managing phone calls, and providing essential administrative support. The ideal candidate will have over three years of experience in a similar position, excellent communication skills, and proficiency in Microsoft Office. The company values a professional demeanor and a customer-oriented attitude. Join a dynamic team that prioritizes excellence and professionalism.

Qualifications

• Proven experience as a Receptionist or in a similar role (3 years and above).
• Excellent verbal and written communication skills.
• Professional appearance and a positive, customer-oriented attitude.

Responsibilities

• Greet all visitors, clients, and vendors with professionalism.
• Manage a multi-line phone system, screening and directing calls.
• Maintain a tidy and welcoming reception area.
• Handle all incoming and outgoing mail and packages.
• Perform clerical duties including filing and photocopying.
• Schedule meetings and manage meeting room bookings.
• Direct inquiries and provide administrative support for events.

Skills

Verbal and written communication

Organizational skills

Customer-oriented attitude

Proficiency in Microsoft Office Suite

Problem-solving skills

Education

High school diploma

Certification in Office Management

Tools

Microsoft Office Suite

Office equipment (printers, fax machines)

Job description

Overview

Kafa’at is a premier company in providing HR services including training, development and management consulting in Saudi Arabia. Since its establishments, Kafa’at has been thriving the spirit of productivity and excellence in a highly competitive market. The availability of specialized skilful staff, state of-the-art infrastructure and large investment flow, the company has the capability to create comprehensive solutions and development for our partners needs in the areas where it works.

A PIF Client for Kafaat is looking for a Receptionist:

About the Role:

We are looking for a dedicated Specialist - Administrative Services to be the first point of contact for our team and visitors. This role is more than just answering phones; it’s about creating a positive and professional first impression, providing seamless administrative support, and ensuring the smooth day-to-day operation of our office.

Responsibilities

• Front Office & Visitor Experience: Greet all visitors, clients, and vendors with a warm and professional demeanor.
• Front Office & Visitor Experience: Manage a multi-line phone system, expertly screening, answering, and directing calls.
• Front Office & Visitor Experience: Maintain a tidy, welcoming, and well-stocked reception and lobby area.
• Administrative & Operational Support: Handle all incoming and outgoing mail, packages, and courier services.
• Administrative & Operational Support: Perform essential clerical duties, including filing, photocopying, and scanning.
• Administrative & Operational Support: Manage office supply inventory for the front desk and place orders as needed.
• Administrative & Operational Support: Schedule meetings and coordinate the booking of common meeting rooms.
• Coordination & Communication: Act as a central hub for information, effectively directing internal and external inquiries.
• Coordination & Communication: Provide support for company events, meetings, and team travel arrangements.
• Coordination & Communication: Collaborate with various departments to provide comprehensive administrative support.
• Security & Safety: Monitor visitor access in accordance with security protocols.
• Security & Safety: Issue visitor badges and maintain an accurate and secure log of all guests.

Qualifications & Skills

• High school diploma; additional certification in Office Management or a related field is a plus.
• Proven experience as a Receptionist, Front Desk Representative, or similar role (3 years and above).
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize multiple tasks seamlessly.
• Professional appearance and a positive, customer-oriented attitude.
• Experience with office equipment (e.g., printers, fax machines, phone systems).
• A proactive and resourceful approach to problem-solving.