RDC Operations Executive

Afaq - Warehouse Branch - J02 (Amazon); Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading retail company in the Makkah Region seeks an experienced Operations Lead to manage UFG operations. The ideal candidate will have a strong background in team management and operational excellence. Responsibilities include daily oversight of operations, performance management, and conducting safety audits. A Bachelor's degree and fluency in English are required. Join us in redefining fast delivery and enabling customer satisfaction in a dynamic environment.

Qualifications

• Bachelor's degree is required.
• Fluency in English, both written and spoken, is preferred.

Responsibilities

• Manage end to end UTR operations for large or small sites.
• Ensure operational quality targets and team morale are maintained.
• Drive performance management and prepare training plans for team members.
• Collaborate with merchant stakeholders to improve operations.
• Conduct daily audits for store safety and performance.
• Stand-in for Area Manager as needed.

Skills

Team management

Operational excellence

Performance management

Quality assurance

Safety management

Education

Bachelor’s degree in Executive Assistant or Business Administration

Job description

Description

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety – as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Responsibilities

• Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations.
• Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
• Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
• Stand-in for Area Manager.

Basic Qualifications

• Bachelor’s degree in Executive Assistant or Business Administration

Preferred Qualifications

• Bachelor’s degree
• Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.