Platform Ops Lead

NTT Ltd.; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Job summary

NTT DATA is seeking a Platform Ops Lead to oversee development management, supervise IT operations, and ensure technology alignment with business goals. You will guide a team of IT professionals, drive operational excellence, and contribute to strategic planning and deployment of new applications.

Ideal candidates will have extensive IT operations experience in global services, strong leadership, and solid Agile experience, with a focus on collaboration and delivery excellence in a complex

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• ITIL, Service Management, Scaled Agile certifications are beneficial.
• Seasoned experience in IT operations within a global IT services organization.
• Experience leading IT professionals and agile teams.

Responsibilities

• Coordinate the execution of the IT strategy ensuring alignment to the overall business strategy.
• Ensure that network equipment, hardware and software, services meet business requirements.
• Provide input into technology planning to utilize high-impact technologies for competitive positioning.
• Contribute to development of annual technology goals and detailed plans.
• Assist with identifying emerging information technologies to be assimilated within infrastructure to stay current and competitive.
• Coordinate development, design and implementation of new applications and changes to existing systems and software packages.
• Manage and maintain applications and systems and the acquisition, installation and maintenance of LAN hardware/software.
• Implement and maintain technology policies, standards and procedures and provide guidance to direct reports.
• Ensure continual functioning of mission-critical operations and assist with planning and evaluation of IS operations.
• Develop skills to manage and lead a team of IT professionals, fostering collaboration and operational excellence.

Skills

IT operations

Team leadership

Agile methodologies

Stakeholder engagement

Project management

Network architecture

Systems administration

Security

Data storage systems

Cloud

Education

Bachelor’s degree in Information Technology or related field

ITIL Certification

Service Management Certification

Scaled Agile Certification

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Platform Ops Lead is a development management role, responsible for supervising and controlling technologies and providing technology support, as well as analyzing systems and processes for deployment and ensuring fit for purpose.

This role provides, operates and maintains technology within the organization and are involved in tactical planning whilst contributing to the fostering of a collaborate and innovative team culture focused on operational excellence.

Key responsibilities

• Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.
• Ensures that network equipment, hardware and software, services meet the business requirement.
• Provides input into the technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.
• Participates in the development of annual technology goals and detailed plans for goal accomplishment.
• Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.
• Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.
• Manages and maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.
• Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports.
• Ensures the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.
• Develops the skills to manage and lead a team of IT professionals, fostering a collaborative and innovative team cultures focused on operational excellence.

To thrive in this role, you need to have:

• Demonstrates high accuracy and thoroughness.
• Excellent written and verbal communication skills.
• Developing ability to operationally lead and manage a team of IT specialists/experts.
• Advanced client engagement skills coupled with the ability to conduct presentations to both technical and non-technical stakeholders.
• Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.
• Methodical and analytical with a sound knowledge of project management principles.
• Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.
• Seasoned working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
• Displays critical thinking and decision-making skills.
• Seasoned understanding of network architecture and client/server technology.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.
• Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.

Required experience:

• Seasoned experience working in IT operations, preferably within a global IT services organization.
• Moderate level of experience leading and managing IT professionals/experts.
• Seasoned experience working as part of an Agile team, using Agile principles and methods.
• Seasoned business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

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