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Team Lead, Network & Voice
The role is a developing management position responsible for guiding a team of network engineers and specialists to design, implement and maintain a robust and efficient network infrastructure. It combines technical expertise, managerial and project management skills to ensure the team’s success in delivering high-quality network solutions that meet business needs. The Senior Team Lead Network Engineering also drives collaboration, sets technical standards and mentors team members.
Key Responsibilities
- Foster a positive team culture, encourage professional growth and promote collaboration.
- Collaborate with the team to design and architect network solutions, including LAN, WAN, data centre and cloud networks.
- Ensure network designs align with business requirements and industry best practices.
- Provide technical guidance and oversight to team members during the design, configuration and implementation of network solutions.
- Review and approve network designs and configurations.
- Oversee the deployment, configuration and maintenance of network devices, including routers, switches, firewalls, load balancers and wireless controllers.
- Lead network‑related projects, establish project plans, allocate resources and ensure that projects are completed on time and within scope.
- Optimize network performance by analysing traffic patterns, implementing QoS measures and making configuration adjustments.
- Collaborate with cross‑functional teams, including systems administrators, security teams, application developers and business stakeholders.
- Communicate effectively to ensure smooth project execution and knowledge sharing.
- Establish and enforce technical standards, best practices and governance processes for network engineering.
- Ensure compliance with industry regulations and security policies.
- Foster skill development, encourage continuous learning and promote a culture of innovation.
- Manage relationships with network equipment vendors, service providers and technology partners.
- Evaluate vendor offerings and negotiate contracts.
- Ensure network solutions meet security requirements by implementing effective security measures, access controls and monitoring systems.
- Plan network capacity and scalability to accommodate business growth and evolving needs.
- Drive the achievement of business goals through effective use of IT resources.
Qualifications
- Solid expertise in networking concepts, protocols, architectures and services.
- Proficiency in configuring and managing complex network devices such as routers, switches, firewalls, load balancers and wireless controllers.
- Knowledge of advanced network protocols and technologies such as BGP, OSPF, VLANs, VPNs, QoS and security protocols.
- Good documentation and communication skills for technical and non‑technical audiences.
- Project management, resource allocation and budget management abilities.
- Strong problem‑solving skills to diagnose and resolve complex network issues.
- Developing people‑management capabilities with a focus on collaboration and fostering innovation.
- Ability to manage and lead technical teams.
Academic Qualifications and Certifications
- Bachelor’s degree or equivalent in Information Technology, Computer Science or a related field.
- Network Administration certification (Azure, Google, Amazon) preferred.
- CompTIA Network+, Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Associate (JNCIA) beneficial.
- Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE) or equivalent certifications preferred.
Required Experience
- Solid experience in network engineering, including progressive roles in design, implementation and leadership.
- Experience working in a networking environment.
- Experience with network security.
- Solid WAN and LAN experience.
- Experience with wireless equipment, protocols, standards and wireless LAN design.
- Experience with cloud networking (AWS, Azure, etc.) and network automation concepts is a plus.
- Relevant experience leading and managing a networking (or similar) engineering team.