People & Culture Executive

Accor; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading international hospitality company in Saudi Arabia seeks a skilled HR professional to oversee compliance with policies, manage recruitment, and facilitate employee training. The ideal candidate holds a degree in Hospitality or Human Resources and has experience in the hospitality industry. Essential skills include strong administration and organizational capabilities, fluency in Arabic and English, and proficiency in common software applications. This role offers the opportunity to be part of an ultra-luxury brand with a focus on exceptional guest service.

Qualifications

• Experience in hospitality industry and/or Human Resources is a plus.
• Understanding of Ultra-Luxury guest expectations and brand alignment.
• Experience in project coordination and document control.

Responsibilities

• Supervise compliance with hotel policies and local regulations.
• Interview and hire employees as needed.
• Organize monthly/quarterly hotel activities for staff.

Skills

Strong interview skills

Administration skills

Organizational skills

Fluency in Arabic

Fluency in English

Computer skills (Excel, Word, Outlook, PowerPoint)

Education

Degree or certificate in Hospitality Management or Human Resources Management

Job description

Company Description

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including an overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

Administration Responsibilities

• Supervise, ensuring compliance with all hotel policies and procedures; and local and government regulations pertaining to employment practices.
• Coordinate with requisitioning departments in the recruitment of connectors following established standards, policies and procedures.
• Analyze hotel manpower requirements and recommend selections and development activities to meet those requirements.
• Coordinate and execute connectors social, athletic and recreational activities.
• Administration of all contract labor.
• Community initiatives programs – organizing and participation.
• Regular updating of communication channels.
• Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management.

People and Culture Responsibilities

• Tracking and follow up due date of probation, labor contract, visa, work permit, etc.
• Make sure all registration for new confirmed connectors.
• Supervise all issues related to connectors benefit.
• Ensure that all reports are submitted on time to local authority.
• Organize hotel connector activities monthly/quarterly.

Technical Responsibilities

• Checking connector personal file.
• Control connector’s information in HR system.

Recruitment

• Responsible in interviewing and hiring of employees with the appropriate skills, as needed.
• Establishes and maintains contact with external recruitment sources.
• Oversees/monitors candidate identification and selection process.
• Provides subject matter expertise to heads of department regarding selection procedures.
• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
• Reviewing job descriptions for all positions at regular intervals and updating them in consultation with the respective managers.

Learning and Development

• Supports a departmental induction program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

Qualifications

• Degree or certificate in Hospitality Management / Human Resources Management or related fields.
• Experience in hospitality industry and/or Human Resources is a plus.
• Strong interview, administration and organizational skill.
• Computer skill: Excel, Word, Outlook and PowerPoint.
• Languages: fluent in Arabic and English language (both spoken and written).

Additional Information

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• Experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.