Patient Care Assistant-OPD

Fakeeh Care Group; Medina Province; On-site; SAR 48,000 - 72,000; Full time

Job summary

Fakeeh Care Group is seeking a dedicated Patient Care Assistant to support clinicians in outpatient settings and maintain high standards of patient safety and comfort.

The role involves preparing clinics, conducting basic assessments, assisting with procedures, and ensuring accurate record-keeping and stock control. English fluency is essential; Arabic is desirable. Training and development across rotations are provided.

Qualifications

• Requires Diploma in Nursing or equivalent; training as Patient Care Assistant acceptable.
• 1 year of experience as a Patient Care Assistant or transition-to-practice for fresh graduates.
• Fluency in English; Arabic desirable; valid local practice licenses as applicable.

Responsibilities

• Ensure outpatient areas are stocked with instruments, devices and supplies.
• Conduct patient assessments including vital signs and medical history.
• Support physicians during examinations and procedures to ensure safety and comfort.
• Schedule follow-ups, referrals and necessary tests for continuity of care.
• Document patient information accurately in the system and maintain confidentiality.
• Adhere to infection control and safety protocols in all tasks.

Skills

Accuracy

Teamwork

Adaptability

Stress management

Initiative

Education

Diploma in Nursing

Training program as Patient Care Assistant

Transition to practice program for fresh graduates

Job description

Job Purpose

To ensure comprehensive and compassionate care, supporting patients and healthcare professionals, and contributing to a positive and effective care environment.

Key Responsibilities And Duties

• Ensures the clinic or procedure room is fully equipped with all necessary instruments, devices, and supplies, maintaining readiness for patient care.
• Conducts comprehensive assessments of patients, including vital signs, medical history, fall risk evaluations, and screening for symptoms of infectious diseases. Document findings accurately and apply necessary precautions.
• Supports physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety throughout the process.
• Coordinates and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests, ensuring seamless continuity of care.
• Monitors and manages medical supplies and equipment, ensuring the outpatient department (OPD) is adequately stocked. Implement efficient usage practices and confirm that all services are paid for prior to procedures.
• Accurately records vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.
• Documents patient information and care activities meticulously in the system, ensuring compliance with organizational standards.
• Collaborates effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.
• Performs simple dressing changes as required, maintaining adherence to infection control protocols.
• Administers topical applications and eye drops with precision, ensuring patient comfort and safety.
• Conducts point-of-care testing as necessary, following established protocols and procedures.
• Ensures accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.
• Regularly monitors supply levels and check expiration dates of medications and instruments, ensuring timely replenishment.
• Informs the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment from the main store.
• Takes appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.
• Identifies and reports defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.
• Floats and covers other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.
• Works rotating shifts, including weekends and holidays, and remain available on call as required to meet departmental needs.
• Keeps current with professional development requirements to enhance knowledge, skills, and practice in the clinical setting.
• Maintains patient confidentiality, ensuring that sensitive information is kept secure and private.
• Assists patients with mobility needs, including transferring them between beds, chairs, and other locations, as well as aiding with walking or the use of mobility aids.
• Reports any incidents or safety concerns to the appropriate personnel and assist with necessary follow-up actions to promote a safe environment.

All Fakeeh Care employees are responsible for continuous improvement, including:

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adherence to safety protocols and proactively seeking to address any job‑related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
• Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements

Skills and Abilities

• Accuracy, ability to work under stress and pressure.
• Initiative and can work as a team member.
• Able to adapt to change and upgrading technologies.

Experience

• 1 year of experience as a Patient Care Assistant
• Transition to practice program for fresh graduates from relevant program

Education

Training program as Patient Care Assistant / Diploma in Nursing or in the same field

Language

Fluency in spoken and written English is essential, and Arabic is desirable

Licenses / Certifications

License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.