Parent Experience Architect

Noon Academy; Riyadh; On-site; SAR 45,000 - 60,000; Full time

Job summary

Noon Academy in Riyadh is seeking a skilled professional to design the parent journey, focusing on the complexities of parental involvement in education. This role emphasizes structured thinking and cross-functional collaboration to deliver compelling parent experiences.

The ideal candidate will have at least 3 years of experience in journey design or product management and strong Arabic communication skills. This full-time position is centered in Riyadh.

Qualifications

• 3 years of experience in journey design, product management, or a program-facing role.
• Clear, structured thinking with the ability to simplify complex relationships.
• Experience in cross-functional work and accountability without direct control.
• Strong Arabic communication skills in writing and speaking.
• Comfort with synthesizing qualitative data into actionable insights.

Responsibilities

• Build the parent journey map across different student profiles.
• Design the 'step in / step back' framework for parent interaction.
• Own and design parent-facing moments and touchpoints.
• Keep the journey updated through continuous parent feedback.

Skills

Journey design

Product management

Cross-functional ownership

Arabic communication

Qualitative synthesis

Job description

Noon Academy in Riyadh is seeking a skilled professional to design the parent journey, focusing on the complexities of parental involvement in education. This role emphasizes structured thinking and cross-functional collaboration to deliver compelling parent experiences.

The ideal candidate will have at least 3 years of experience in journey design or product management and strong Arabic communication skills. This full-time position is centered in Riyadh.