Operations Services Support Specialist

alfanar; Riyadh; Presencial; SAR 45.000 - 89.000; Jornada completa

Descripción de la vacante

alfanar, headquartered in Riyadh, is seeking a Visa Processing Coordinator to manage overseas candidate visa activities. You will coordinate with agencies, verify documents, and guide candidates through procedures to ensure timely processing.

You will maintain accurate visa records, track SLAs with agencies, and coordinate travel arrangements and reimbursements with the travel team. Strong communication and organizational skills are essential.

Formación

• Experience coordinating visa processing with external agencies.
• Ability to verify documents and maintain accurate records.
• Excellent communication with candidates and agencies.

Responsabilidades

• Assist overseas candidates and coordinate with agencies for visa processing.
• Verify required documents and share them with the relevant agency.
• Provide guidance to candidates on visa procedures and follow up on document preparation.
• Maintain accurate records of visa details and processing status.
• Coordinate with travel team for candidate flight arrangements and reimbursements.

Conocimientos

Visa processing

Document verification

Candidate onboarding

Communication

Coordination

Educación

Bachelor Degree in Business Administration or Any relevant field

Descripción del empleo

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Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

Electrical, Electromechanical and Civil Engineering Construction

Manufacturing and Marketing Electrical Construction Products

Our Main Divisions:

Responsible for overseas candidates, coordinating visa processing with agencies, and ensuring compliance with legal requirements. Verifying documents, providing guidance to candidates, maintaining accurate records, and resolving issues. Overseas visit visas and reimbursements, and collaborates with recruitment and HR teams to ensure smooth operations.

Key Accountability Areas

Visa Processing and Candidate Onboarding:

• Assist overseas candidates and coordinate with agencies for visa processing.
• Verify required documents and share them with the relevant agency.
• Provide guidance to candidates on visa procedures and follow up on document preparation.

Compliance and Documentation:

• Ensure all visa processes comply with legal and regulatory requirements.
• Stay updated on changes from the Saudi Embassy.
• Maintain accurate records of visa details, candidate information, and processing status.

Communication and Coordination:

• Communicate with agencies to track visa progress and resolve issues.
• Coordinate with the travel team for candidate flight arrangements.
• Develop and maintain strong relationships with candidates and agencies.

Operational Support:

• Assist with commercial visit visas and candidate reimbursements.
• Collect data from agencies on processing SLAs and candidate expenses.
• Collaborate with recruitment and HR teams to ensure smooth operations.

Role Accountability

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and elevate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Bachelor Degree in Business Administration or Any relevant field