Warehouse Operations Lead – KPIs, Safety & Team Growth

Ninja; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Ninja Supply Chain Company in Jeddah seeks an Operations Team Leader to supervise daily warehouse activities, coordinate frontline teams, and drive productivity and accuracy. You will ensure compliance with safety standards, SOPs, and KPIs while partnering with stock control, quality, and safety teams.

The role requires a Diploma or Bachelor’s in a related field and 3–5 years of warehouse operations experience, including supervision. Strong leadership and communication skills are essential.

Qualifications

• Diploma or Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, or a related field.
• 3–5 years of relevant warehouse or logistics operations experience, including team leadership experience.
• Previous experience supervising warehouse employees and coordinating daily operational activities.
• Good understanding of warehouse processes, inventory control, and operational KPIs.
• Experience using WMS, ERP systems, and Microsoft Excel.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to work in a fast-paced warehouse environment and manage operational priorities effectively.

Responsibilities

• Lead and coordinate daily warehouse operations according to shift priorities and operational requirements.
• Assign tasks to team members and monitor workflow, productivity, and task completion.
• Supervise warehouse employees, provide guidance, and support their performance and development.
• Ensure accurate inventory movements, scanning, quantities, and storage locations.
• Monitor operational KPIs, backlog, and workflow efficiency, and address operational issues promptly.
• Ensure compliance with warehouse safety standards, quality procedures, and housekeeping requirements.
• Coordinate with Stock Control, Quality, Safety, and other relevant departments to support smooth operations.
• Prepare shift updates and report operational performance, issues, and pending activities.
• Identify opportunities to improve operational efficiency and support continuous improvement initiatives.

Skills

Team leadership

Warehouse operations

Inventory control

KPI monitoring

MS Excel

Operational efficiency

Education

Diploma or Bachelor’s degree in Supply Chain, Logistics or related field

Tools

WMS

ERP systems

Microsoft Excel

Job description

Ninja Supply Chain Company in Jeddah seeks an Operations Team Leader to supervise daily warehouse activities, coordinate frontline teams, and drive productivity and accuracy. You will ensure compliance with safety standards, SOPs, and KPIs while partnering with stock control, quality, and safety teams.

The role requires a Diploma or Bachelor’s in a related field and 3–5 years of warehouse operations experience, including supervision. Strong leadership and communication skills are essential.