Operations Leader – Dark Stores & Performance Metrics

Afaq - Warehouse Branch; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A logistics services company in Dammam is seeking an operations leader to manage dark stores and oversee performance metrics. You will collaborate with various stakeholders to enhance operational efficiency, monitor metrics pertaining to inventory and fulfillment, and ensure data accuracy for dashboards. The ideal candidate will have over three years of experience in performance metrics and process improvement and be flexible in work hours. This role requires a Bachelor’s degree in a relevant field.

Qualifications

• Minimum of 3 years in performance metrics and process improvement.
• 3+ years of employee management experience.
• Ability to work flexible schedules including nights and weekends.

Responsibilities

• Collaborate with stakeholders to launch dark stores.
• Track operational metrics including inventory accuracy.
• Maintain data integrity for dashboards and reports.
• Support root cause analysis for operational issues.
• Coordinate with store operations for timely data updates.

Skills

Performance metrics management

Process improvement

Lean techniques

Employee management

Data analysis

Education

Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Job description

A logistics services company in Dammam is seeking an operations leader to manage dark stores and oversee performance metrics. You will collaborate with various stakeholders to enhance operational efficiency, monitor metrics pertaining to inventory and fulfillment, and ensure data accuracy for dashboards. The ideal candidate will have over three years of experience in performance metrics and process improvement and be flexible in work hours. This role requires a Bachelor’s degree in a relevant field.