Operations Executive

Amazon; Jeddah; On-site; SAR 100,000 - 140,000; Full time

Job summary

A leading global e-commerce company is seeking an Operations Executive for its Ultra Fast Grocery (UFG) division in Jeddah, Saudi Arabia. The role involves managing last mile operations, ensuring performance targets are met, and supervising team members. Ideal candidates should hold a Bachelor’s degree and possess strong communication and analytical skills, with 1-3 years of managerial experience in logistics or a similar field. The position offers an exciting opportunity to contribute to innovative business models in the region.

Qualifications

• Experience in a customer facing environment, warehousing, logistics or manufacturing.
• 1-3 years of experience in managing a process and people as a lead.

Responsibilities

• Manage end to end last mile operations for small sites.
• Meet customer facing metrics while maintaining operational targets.
• Drive performance management of team members and DSP partners.
• Conduct 4M / 5S and Safety GEMBA audits.

Skills

Communication skills

Problem solving

People management

Analytical skills

MS Excel proficiency

Education

Bachelor’s degree

Tools

SQL

Job description

Operations Executive UFG Last mile, Amazon Now, UFG

Job ID: 2915613 | Q-Express Documents Transport

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers. You will ensure delivery performance and DSP on the road operations and safety.

Key job responsibilities

• We\'re seeking a Team lead for UFG Last mile operations in UAE. In this role, you will be responsible for: Managing, on a daily basis, end to end last mile operations for a combination of small sites, supervising last mile dispatch operations.
• Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.
• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

Basic Qualifications

• A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong communication skills (written and verbal).
• Proficiency in MS Excel.
• Ability travel to different stores within UAE.

Preferred Qualifications

• A self-motivated person with the ability to motivate the associates/team members.
• Strong execution skills, action oriented, go getter.
• Resourceful to identify the way to get things done using limited resources.
• Ability to work under pressure situations.
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
• Good people management skills.
• Good analytical and problem solving skills.
• 1-3 yrs of experience in managing a process and people as a lead.
• Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.

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Posted: January 28, 2026 (Updated 1 day ago)

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