Office Administrator

Knoll Inc.; Saudi Arabia; Remote; SAR 60,000 - 90,000; Full time

Job summary

MillerKnoll in Saudi Arabia (KSA) is seeking an Office Administrator to support the local sales team and maintain a polished showroom. You will manage back-of-house operations, handle calls and emails, and ensure a high standard of customer experience.

You will coordinate purchases, shipments, IT liaison, travel arrangements, and CRMs such as Salesforce; fluency in English is required and Arabic preferred. Strong organizational skills and professional presentation are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency in English; Arabic fluency preferred.
• Strong organizational and time management abilities.

Responsibilities

• Manage back-of-house functions and support day-to-day operations of the KSA entity.
• Handle incoming calls and emails directed to MillerKnoll KSA with timely, professional responses.
• Maintain high service standards to ensure an exceptional customer experience across all touchpoints.
• Oversee daily office needs: purchasing supplies, CMF materials, software, and equipment.
• Coordinate local and international shipments using the FedEx software manager.
• Act as IT liaison for office-related IT issues and assist with travel arrangements.

Skills

Communication skills

English proficiency

Arabic language (preferred)

Organizational skills

Education

Good level of education

Tools

Salesforce

Job description

Why join us?

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job description – Office Administrator KSA

Purpose of the job: To provide sales and administrative support to the KSA based sales team. To ensure the showroom is well presented at all times.

Specific responsibilities

• Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities.
• Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.
• Ensure an exceptional customer experience by maintaining high service standards across all touchpoints.
• Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment.
• Coordinate local and international shipments using the FedEx software manager.
• Act as the primary point of contact for the IT department regarding office-related IT issues.
• Assist with hotel and travel arrangements for the team as required.
• Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
• Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred.
• Provide support to Dealers and Market Managers by managing company portal activities and delivering administrative assistance as required.
• Navigate government and company portals to ensure smooth issuance of PRO/GRO requests and collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA.

Contact and relationships

Internal contacts: Sales Staff and Managers HM Staff throughout International and the US External contacts: Clients Dealers

Education and experience

• Essential: Good level of Education
• Excellent English – spoken and written
• Fluency in verbal and written Arabic is preferred.
• Experience of administration/sales support

Competences

• Able to communicate effectively at all levels, by telephone and face-to-face
• Computer skills – word, excel and email
• Good organisational skills
• Good level of financial awareness

Characteristics

• Very professional, friendly and confident
• Well presented and smartly dressed
• Able to keep work area tidy at all times
• Able to deal with irate customers with confidence and to keep a \"calm approach\" at all times of stress
• Happy to work on own initiative.
• Flexible
• Mature attitude essential

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].