Network Engineer - Operations (Managed Services Engagement)

Specialized Technical Services – STS; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A technology services company is seeking a skilled Network Engineer to join its Managed Services team in Riyadh. The ideal candidate will have 5+ years of experience in network operations, Cisco certifications, and expertise in enterprise network systems. Responsibilities include troubleshooting, maintenance, and collaboration with internal and client teams. This position demands strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• 5+ years in network operations, support, and implementation.
• Experience in Managed Services is a plus.

Responsibilities

• Operate, monitor, and troubleshoot enterprise network systems.
• Provide proactive maintenance and incident resolution.
• Collaborate with internal and client teams.
• Maintain documentation of network configurations.
• Conduct testing and prepare technical documentation.

Skills

Hands-on experience with Cisco Collaboration Suite

Network troubleshooting

Communication skills

Problem-solving skills

Education

Bachelor’s degree in a related field

Cisco certifications (CCNP, CCIE) preferred

Tools

Cisco ISE

Cisco DNA Center

Wireless LAN Controllers

F5 Load Balancers

Riverbed Steelhead

Orion SolarWinds Monitoring

Job description

Our Culture:

At Hulool Zaintech for Information Technology, we pride ourselves on our culture, which drives everything we do. We seek individuals who share our values and wish to be part of a dynamic culture centered on collaboration and innovation. If you are committed to driving engagement and excellence through teamwork, customer-centricity, and integrity, consider joining the Hulool Zaintech family.

Our Code of Conduct

We adhere strictly to our code of conduct, serving as a moral compass for responsible behavior and ethical decision-making. It provides policies, standards, and procedures to promote integrity across our global operations. All employees review and confirm adherence annually, including new hires during onboarding.

We are looking for a skilled and dedicated Network Engineer to join our Managed Services team. The role involves on-site deployment at client premises to support, operate, and maintain complex enterprise networks. It requires deep technical expertise, operational skills, and the ability to work in a high-demand environment.

Duties and Responsibilities:

1. Operate, monitor, and troubleshoot enterprise network systems to ensure availability, performance, and security.
2. Provide proactive maintenance and incident resolution.
3. Collaborate with internal and client teams for issue resolution and network changes.
4. Participate in change control processes and support 24/7 operations.
5. Maintain documentation of configurations and activities.
6. Implement and upgrade network solutions, including migrations and updates.
7. Conduct testing, validation, and prepare technical documentation.
8. Provide on-site and remote troubleshooting and support.
9. Deliver technical support and knowledge transfer sessions.

Required Technical Expertise:

• Hands-on experience with Cisco Collaboration Suite, Cisco ISE, Cisco DNA Center, Wireless LAN Controllers, Routing & Switching, Cisco Imagicle Recording, F5 Load Balancers, Riverbed Steelhead, Orion SolarWinds Monitoring.
• Desirable knowledge of network security solutions, wireless design, SDN, and network monitoring tools.

Minimum Qualifications:

• Bachelor’s degree in a related field.
• 5+ years in network operations, support, and implementation.
• Cisco certifications (CCNP, CCIE) preferred.
• Experience in Managed Services is a plus.
• Strong communication and problem-solving skills.