Medical IT Engineer - Patient Monitoring & Life Support

Mindray; Dhahran Compound; On-site; SAR 90,000 - 120,000; Full time

Job summary

A leader in medical technology is seeking a qualified candidate in Saudi Arabia for a role focusing on the design and implementation of Medical IT solutions. Responsibilities include leading technical support for local distributors and mentoring service teams. Candidates should have a Bachelor’s Degree in Engineering, with at least 3 years of experience in customer service within the medical industry. Strong troubleshooting and excellent communication skills are essential.

Qualifications

• Proven experience in customer service within the medical industry, preferably with expertise in patient monitoring.
• Strong troubleshooting, repair, and calibration skills.
• Excellent communication with a customer-focused mindset.

Responsibilities

• Lead the design and implementation of Medical IT solutions in hospitals.
• Provide ongoing technical support for local distributors.
• Guide and mentor distributor service teams to enhance customer satisfaction.
• Collect and analyze feedback from end-users for continuous improvement.

Skills

Health Information Exchange (HIE)

Networking skills

Medical Device Integration

Project Management

Training & Support

Education

Bachelor’s Degree in Engineering (Bioengineering, Biomedical, or equivalent)

Job description

A leader in medical technology is seeking a qualified candidate in Saudi Arabia for a role focusing on the design and implementation of Medical IT solutions. Responsibilities include leading technical support for local distributors and mentoring service teams. Candidates should have a Bachelor’s Degree in Engineering, with at least 3 years of experience in customer service within the medical industry. Strong troubleshooting and excellent communication skills are essential.