Manager General Trading

XAD Technologies; Riyadh; On-site; SAR 112,000 - 188,000; Full time

Job summary

A technology and sales firm is looking for a sales manager in Riyadh to lead a team in achieving sales targets and developing customer relationships. The ideal candidate should have experience in sales and customer support, along with strong leadership and organizational skills. This role includes monitoring market conditions, motivating the sales team, and ensuring customer satisfaction.

Qualifications

• Proven experience in sales and customer support.
• Ability to lead and motivate a sales team.
• Strong analytical skills to identify market opportunities.

Responsibilities

• Identify and reach out to potential customers.
• Achieve sales targets and market coverage.
• Supervise a sales team to achieve trade business targets.
• Monitor market conditions and propose sales strategies.

Skills

Sales strategies

Customer relationship management

Motivational leadership

Organizational skills

Problem-solving

Job description

• Identifying and reaching out to potential customers, conducting sales, and providing customer support through offline and online channels.
• Achieving sales targets, market coverage, and growth as outlined by the sales department.
• Create and maintain product backlogs and user stories
• Daily trading responsibilities (including product and portfolio execution)
• Supervise a sales team to achieve sales targets of trade business
• Provide continuous motivation and coaching to the team
• Identify market opportunities and develop strategies and tactics for business
• Provide supportive rational forecast and control the costing budget
• Develop and maintain close relationship with external customers and internal partners
• Direct all primary sales activities
• Present, promote and sell the companys different to existing and prospective customers
• Analyse customers/ distributors needs and the potential for growth within targeted regions
• Follow up on customer leads through calls and visits to ensure product visibility
• Follow up on customer orders and requests to ensure customer satisfaction and product growth
• Ensure collection of all monies owed by customers
• Handling customer complaints and addressing any issues that arise during customer interactions.
• Reporting on market conditions, proposing solutions, and strategies to boost sales. Advising superiors on targets, pricing, and market trends.
• Undertaking other tasks as assigned by superiors.
• Provide direction for the e-commerce marketing team regarding key products/lines to push throughout all marketing channels
• Responsible for goal setting, managing performance, hiring staff, coaching and developing staff to promote both individual and team success
• Monitor Market Structure and Regulatory changes
• Experienced with the routing capabilities of wholesalers, exchanges and ECN's
• Strong organizational skills and pro-active problem-solving skills
• Monitor and provide information on any counterfeits and any other bad business practices affecting the companys product performance and growth