Overview
At Six Flags Qiddiya City, the Manager of Entertainment & Events works closely with the Senior Manager - Entertainment & Events to ensure the seamless operation of all live entertainment and events within the park. This involves providing leadership, strategic input, and operational support to achieve departmental goals and enhance the guest experience.
Responsibilities
- Comply with Qiddiya’s code of conduct and ethics
- Promote the Qiddiya vision, mission, values and model desired behaviors
- Promote Qiddiya and spread its culture
- Commit to Qiddiya’s rules and regulations
- Perform tasks as directed in the pursuit of the achievement of organizational goals
- Share with team know-how and encourage their development
Pre-opening
- Support Leadership: Collaborate closely with the Senior Manager - Entertainment & Events contributing to strong leadership and fostering a positive work environment, whilst driving employee development and engagement
- Strategic Planning: Assist in developing and implementing departmental plans that align with the theme park's objectives, with a focus on P&L accountability for seasonal events
- Content Development: Contribute to the creative direction of entertainment offerings, ensuring they meet brand standards and deliver a world class offering
- Media Development: Work on the development and updates of attraction media content, ensuring alignment with the park's creative vision
- Operational Excellence: Play a key role in developing and producing Standard Operating Procedures (SOPs), Risk Assessments, and Operational Documentation. Implement training plans for the department, focusing on safety, guest service and entertainment excellence.
- Uniform and Laundry: Collaborate with stakeholders to oversee the development of uniforms and laundry programs, ensuring adherence to quality standards
- Casting and Recruitment: Assist in casting and recruitment strategies, including planning and execution for both Six Flags and Qiddiya Water Park.
- Seasonal Events: Coordinate with the Senior Management teams for seasonal events to create, plan and execute locally relevant events.
- Schedules: Establish and optimize performer schedules for maximum park coverage, considering operational hours and guest interactivity.
During Operations
- Operational Oversight: Oversee various divisions of Entertainment & Events, ensuring operational readiness and addressing technical issues. This includes all show related activities as well as staff laundry and uniform functions
- Interdepartmental Collaboration: Collaborate with other departments to support park-wide operations
- Goal Setting: Provide input for both short-term and long-term departmental goals
- Operational Excellence: Continually assess and update all department SOPs, Risk Assessments, and other Operational Documentation
- Compliance: Ensure the department's compliance with local laws and guidelines and park policies
- Budget Management: Collaborate on the budget development and management of Entertainment, Events, and Uniform/Wardrobe
- Leadership: Participate in meetings, monitor team performance, and contribute to the development of entertainment and events to enhance the guest experience
- Duty Manager: Rotate between the roles of Department Duty Manager and Park Duty Manager as needed
- Other Duties: Perform any other duties as assigned
Qualifications
- Education: BSc in Entertainment, Business Administration or related degree program or equivalent functional experience is preferred.
- Experience: 3-6 years of operation in entertainment, theatre, show or event production.
- Skills: Ability to create and implement training and operating procedures
- Skills: Strong motivational, leadership, and team building skills
- Skills: Strong organizational skills, creativity, attention to detail, and self-motivation
- Skills: Budget preparation and forecasting experience
- Skills: Proficiency in Microsoft applications
- Skills: Flexibility to work a schedule that includes nights, weekends, and holidays
- Skills: Valid driver's license
- Skills: Ability to perform physical activities such as lifting and climbing
Core Competencies
- Self-Actualization & Fulfilment: Proficiency Level – ADVANCED
- Team Synergy & Development: Proficiency Level – ADVANCED
- Entrepreneurial Mindset & Drive: Proficiency Level – ADVANCED
- Business Acumen & Diligence: Proficiency Level - ADVANCED