Maintenance & Facilities Coordinator

TAB Contracting Company; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

TAB Contracting Company seeks a Maintenance Coordinator to drive facility management operations from the Maintenance Head. You will manage end-to-end service requests, track HVAC and CCTV issues, dispatch field teams, and prepare data packages for invoicing.

Responsibilities include updating ERP work orders, prioritizing requests, and ensuring SLA compliance. Strong Excel and ERP skills, plus bilingual Arabic/English, are preferred for this on-site role in Jeddah.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, CS, Operations or related field
• Strong proficiency in ERP software and digital work order tools
• Familiarity with commercial facility maintenance (HVAC, CCTV, MEP)
• Excellent administrative discipline and data-entry speed
• Arabic & English bilingual preferred

Responsibilities

• Direct Operations Support: assist Maintenance Head with daily dispatches and monitor queues
• ERP & System Management: update work orders, tickets, and asset history
• Maintenance Intake & Coordination: log HVAC, CCTV, electrical, plumbing requests and set priorities
• Team Dispatch & Workflow Tracking: schedule technicians and vendors, track SLA compliance
• Documentation & Proof-of-Work: verify site reports, photos, receipts, and sign-offs
• Invoicing Preparation: reconcile orders with parts and labor for billing

Skills

Administrative discipline

Data entry

Coordination

Reporting

Arabic & English bilingual

Education

Bachelor’s degree in Business Administration, Information Technology, Computer Science, Operations

Tools

ERP software

Excel

Web platforms

Workorder management tools

Job description

Role Overview

We are seeking a Maintenance Coordinator to support our Maintenance department in driving daily facility management operations through digital tools and our ERP system.

Working directly under the Maintenance Head, you will act as the operational central hub—managing end-to-end service requests, tracking issues related to HVAC systems, CCTV networks, and general building maintenance, dispatching field teams, and preparing accurate data packages for customer invoicing.

Key Responsibilities

• Direct Operations Support: Work closely with the Maintenance Head to execute daily dispatch schedules, monitor work order queues, and report operational bottlenecks.

• ERP & System Management: Input, track, and update all work orders, maintenance tickets, and asset service history within our ERP platform and digital portals.

• Maintenance Intake & Coordination: Log client requests for HVAC, CCTV security systems, electrical, plumbing, and general facility issues; assign appropriate priority and operational scope.

• Team Dispatch & Workflow Tracking: Schedule internal technicians and external vendors using digital dispatch boards; follow up daily to ensure SLA compliance and timely task resolution.

• Documentation & Proof-of-Work: Verify field reports, uploaded site photos, vendor receipts, and customer sign-off sheets for accuracy before closing tickets.

• Invoicing Preparation: Reconcile system work orders with actual parts used and labor logged; compile complete digital job packages for financial billing and final invoice issuance.

Requirements

• Education: Bachelor’s degree in Business Administration, Information Technology, Computer Science, Operations, or a related field (Engineering degree NOT required).

• Computer & ERP Command: Strong proficiency in ERP software, digital work order management tools, advanced Microsoft Excel and web platforms.

• Facility Awareness: Practical familiarity with commercial facility maintenance terminology (HVAC units, CCTV networks, general MEP repairs).

• Skills: Excellent administrative discipline, fast data entry skills, strong coordination capabilities, and structured reporting skills for leadership.

• Language: Bilingual in Arabic & English (written and spoken) preferred.