Luxury Retail Field Coach & Training Leader

Inside Lvmh; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Inside Lvmh in Saudi Arabia is seeking a senior coaching-focused leader to elevate client experience across luxury retail operations. You will mentor store teams on floor management, service excellence, and product knowledge, ensuring consistent delivery of high-end service standards.

With a background in luxury retail, you will foster a culture of learning, drive omnichannel initiatives, and collaborate with cross-functional partners to optimize performance and customer satisfaction across

Qualifications

• Experience in coaching and developing store staff for luxury retail environments.
• Proven ability to drive exceptional client experiences and service standards.
• Background in luxury retail management with floor leadership experience.
• Experience delivering staff training and learning programs.
• Strong on-floor coaching and feedback skills.

Responsibilities

• Provide on-the-floor coaching to store teams and demonstrate best-in-class client experience.
• Drive feedback and upskill retail staff across multiple stores.
• Collaborate across stores with an entrepreneurial, autonomous approach.
• Accelerate adoption of digital tools and omnichannel mindset for seamless client experience.
• Monitor KPIs and drive continuous improvement across stores.

Skills

Coaching & development

Client experience

Luxury retail leadership

Staff training

On-floor coaching

Job description

Inside Lvmh in Saudi Arabia is seeking a senior coaching-focused leader to elevate client experience across luxury retail operations. You will mentor store teams on floor management, service excellence, and product knowledge, ensuring consistent delivery of high-end service standards.

With a background in luxury retail, you will foster a culture of learning, drive omnichannel initiatives, and collaborate with cross-functional partners to optimize performance and customer satisfaction across