Luxury Resort Operations Manager: Guest Experience

Work standard; Hafar Al-Batin; Vor Ort; SAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Work standard is seeking an experienced Resort Manager to oversee daily operations of a luxury resort in Hafr al Batin. You will ensure guest satisfaction, efficient service, and smooth running of all departments, from front desk to housekeeping and F&B.

The role demands leadership, budgeting, revenue awareness, and collaboration with sales and events. Candidates should have a bachelor’s degree in Hospitality Management or related field, plus at least three years in hotel or resort management,

Qualifikationen

• Minimum 3 years experience in hotel/resort management.
• Strong leadership and communication skills.
• Experience with budgeting, financial reporting and revenue management.
• Ability to manage multiple tasks in a fast-paced environment.

Aufgaben

• Manage all aspects of the resort, including guest services, housekeeping, maintenance, and food and beverage operations
• Hire and train staff members to provide exceptional customer service
• Monitor and manage budget to ensure profitability
• Develop and implement effective marketing strategies to attract new guests
• Maintain relationships with vendors and suppliers to ensure high quality products/services at a competitive price
• Ensure compliance with all health and safety regulations
• Handle guest complaints or issues in a timely and professional manner
• Conduct regular inspections of the resort to ensure cleanliness and maintenance standards are met
• Collaborate with other departments, such as sales and events, to coordinate activities and events on the property

Kenntnisse

Leadership

Communication

Budgeting

Financial reporting

Revenue management

MS Office Suite

Staff development

Ausbildung

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Office Suite

Jobbeschreibung

Work standard is seeking an experienced Resort Manager to oversee daily operations of a luxury resort in Hafr al Batin. You will ensure guest satisfaction, efficient service, and smooth running of all departments, from front desk to housekeeping and F&B.

The role demands leadership, budgeting, revenue awareness, and collaboration with sales and events. Candidates should have a bachelor’s degree in Hospitality Management or related field, plus at least three years in hotel or resort management,