Luxury Laundry Operations Leader

Rosewood Hotel Group; Tabuk; On-site; SAR 180,000 - 240,000; Full time

Job summary

Rosewood Hotel Group seeks an Assistant Laundry Manager to lead the Laundry and Uniform Departments in delivering ultra-luxury service. You will oversee daily operations, staff development, quality control, and cost management while upholding Rosewood brand standards and OSHAD guidelines.

The role requires 3–5 years in luxury hotel laundry management, strong organizational skills, and a commitment to guest satisfaction and safety.

Qualifications

• Minimum 3–5 years in laundry operations with supervisory/managerial responsibilities in a luxury hotel.
• Fluency in English; strong leadership, attention to detail and problem solving.

Responsibilities

• Lead the Laundry Department daily operations and staff performance.
• Develop and update SOPs for laundry and uniform operations; ensure quality and safety.
• Ensure LQA compliance, OSHAD requirements, and brand standards across all textiles.
• Oversee guest laundry, dry cleaning, and linen processing; manage par levels and inventory.
• Recruit, train, coach staff; manage payroll, rosters, and budgeting.
• Handle service recovery for guest garments and VIP/long-stay items.

Education

High school diploma

Job description

Rosewood Hotel Group seeks an Assistant Laundry Manager to lead the Laundry and Uniform Departments in delivering ultra-luxury service. You will oversee daily operations, staff development, quality control, and cost management while upholding Rosewood brand standards and OSHAD guidelines.

The role requires 3–5 years in luxury hotel laundry management, strong organizational skills, and a commitment to guest satisfaction and safety.