Logistics Coordinator

Relia; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading FMCG distribution company in Jeddah, Saudi Arabia is seeking a Logistics Coordinator. The role involves serving as the main contact for the sales team regarding orders and deliveries, monitoring daily logistics operations, and preparing detailed reports. The ideal candidate should have 1–2 years of experience in logistics or supply chain, a degree in a related field is preferred, and strong communication skills are required. Good English proficiency and Excel knowledge are essential for success in this fast-paced environment.

Qualifications

• 1–2 years of experience in logistics coordination or supply chain support.
• Good command of English, both written and spoken.
• Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Serve as the main point of contact for the sales team regarding orders and deliveries.
• Monitor daily deliveries and follow up on any issues.
• Prepare logistics and customer service reports.

Skills

Logistics coordination

Customer service

Communication skills

Microsoft Excel

Problem-solving

Education

High school diploma or equivalent

Bachelor’s degree in Business, Logistics, or related field

Tools

Microsoft Excel

ERP systems (D365, SAP, Oracle)

Job description

About Relia

At Relia, we pride ourselves on being a leading force in the FMCG distribution landscape of Saudi Arabia. We are dedicated to bridging the gap between high-quality products and discerning consumers. With a deep understanding of market dynamics and consumer preferences, our expert team leverages data-driven insights to ensure seamless distribution and strong market penetration. Our commitment to excellence strengthens the brands we represent and enriches consumers’ lives by making top-tier products more accessible across the region.

Job Summary

Job Title: Logistics Coordinator

Department: Supply Chain

Location: Jeddah, KSA

Key Responsibilities

• Serve as the main point of contact for the sales team regarding orders, deliveries, and logistics-related inquiries.
• Proactively update the sales team on order status, delivery schedules, and any potential delays.
• Handle sales team complaints related to delivery issues, damages, shortages, or delays, ensuring timely and effective resolution.
• Maintain professional and courteous communication with internal and external stakeholders.
• Coordinate with warehouse and transportation teams to ensure timely order preparation and dispatch.
• Monitor daily deliveries and follow up on pending, delayed, or failed deliveries.
• Maintain accurate records of orders, deliveries, complaints, and resolutions.
• Prepare daily and weekly logistics and customer service reports.
• Support invoicing verification by confirming delivery completion and identifying discrepancies.
• Identify recurring delivery or customer issues and recommend process improvements.
• Support cross‑functional coordination between sales, finance, warehouse, and transportation teams.

Desired Qualifications & Experience

• High school diploma or equivalent; bachelor’s degree in Business, Logistics, or a related field is preferred.
• 1–2 years of experience in logistics coordination, logistics customer service, or supply chain support.
• Good command of English, both written and spoken.
• Proficiency in Microsoft Excel, including basic functions and data entry.
• Strong communication and interpersonal skills, particularly in cross‑functional team environments.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast‑paced environment.
• Familiarity with ERP systems such as D365, SAP, or Oracle is a plus.
• Strong attention to detail with a proactive problem‑solving mindset.