Linen Room Supervisor

Rotana Hotels; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is looking for a Linen Room Supervisor to oversee the operations of the linen room. The successful candidate will manage the team of Linen Room Attendants and ensure cleanliness and proper handling of uniforms and linens. Candidates should have a hospitality diploma, minor supervisory experience, and be proficient in English. This role is vital for maintaining exceptional service standards within the establishment.

Qualifications

• Previous minor supervisory experience within a hotel housekeeping department.
• Good command of written and spoken English.
• Computer literacy and problem-solving abilities are essential.

Responsibilities

• Supervise the team of Linen Room Attendants.
• Ensure cleanliness and standards are met.
• Manage uniform and linen issuance.

Skills

Effective Communication

Teamwork

Customer Focus

Supervising Operations

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Linen Room Supervisor you are responsible to supervise the team of Linen Room Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness meet the requirements specified and your role will include key responsibilities such as:

• Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks
• Issue linen to Food & Beverage outlets as per requisitions
• Issue uniform to all employees and maintain uniform records
• Check all uniform for any loose buttons and hems and give to the tailor for mending
• Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms)
• Ensure that linen and uniforms are properly stored and recorded
• Report to Superiors in case any uniforms need to be discarded or replenished
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded
• Ensure that all uniforms are ready for special events as well as for any seasonal events

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

IsExpired