L2 LBS / ENL Back Office Engineer (LBS/ENL Systems, Linux & 5G/LTE) | Tangent International | Saudi Arabia

Tangent International; Saudi Arabia; On-site; SAR 300,000 - 600,000; Full time

Job summary

Tangent International in Saudi Arabia is seeking an experienced L2 LBS/ENL Back Office Engineer on a professional contract basis. You will take full operational, tactical, and technical ownership of L2 support, complex incident troubleshooting, system health checks, preventive maintenance, and cross-functional collaboration with Core, RAN, and OSS teams.

This role requires hands-on LBS/ENL expertise, Linux administration, 5G signaling knowledge, and proficiency with VMware, Kubernetes, Python,

Qualifications

• LBS/ENL system administration hands-on experience required.
• Linux administration (SUSE/RHEL) proven track record.
• GSM/WCDMA/LTE/5G network architectures understanding.
• Signaling protocols SS7/SIGTRAN/Diameter knowledge.
• VMware and Kubernetes experience for virtualization/orchestration.
• Python and Unix shell scripting for automation.
• IP networking and Wireshark troubleshooting expertise.
• Core/RAN/OSS integration, fault management, performance monitoring.
• Legal work authorization and Saudi availability.

Responsibilities

• Provide L2 operational support, fault management, and performance monitoring for LBS/ENL systems.
• Troubleshoot complex incidents across multi-vendor telecom environments.
• Perform health checks, preventive maintenance, and optimization routines.
• Support network integration, upgrades, change management, and testing.
• Manage incidents with RCA and service restoration.
• Support disaster recovery, backups, and high-availability systems.
• Collaborate with Core, RAN, and OSS teams on integration.
• Maintain incident logs, documentation, and runbooks.

Skills

LBS/ENL systems

Linux administration

SQL & troubleshooting

Wireless networks (GSM/WCDMA/LTE/5G)

Signaling protocols SS7/SIGTRAN/Dia

VMware

Kubernetes

Python scripting

Unix shell scripting

Wireshark & network troubleshooting

Core/RAN/OSS integration

Education

Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical Engineering, or related technical discipline

Tools

VMware

Kubernetes

Grafana

Prometheus

Zabbix

Jira

ServiceNow

Remedy

Job description

Position Summary

Driving advanced LBS/ENL system operations, back office network support, and telecommunications infrastructure resilience in Saudi Arabia, Tangent International is actively seeking an experienced L2 LBS/ENL Back Office Engineer for a 12-month extendable contract engagement. In this vital technical operations role, you will take full operational, tactical, and technical ownership of Location-Based Services (LBS), Enhanced Network Location (ENL) systems, core network integration, Linux server administration, and multi-generation wireless performance monitoring. Bringing mandatory hands-on expertise in LBS/ENL systems and telecommunications network operations, you will empower an elite telecom infrastructure project to achieve uncompromised system uptime, rapid incident resolution, and superior back office operational excellence. This prestigious career opportunity offers competitive remuneration, international enterprise exposure, and professional growth within a leading global telecommunications recruitment and consultancy enterprise.

Detailed Job Description

As an L2 LBS / ENL Back Office Engineer supporting Tangent International on a professional contract basis in Saudi Arabia, you will take full operational, tactical, and technical ownership of L2 operational support, complex incident troubleshooting, system health checks, preventive maintenance, and cross-functional engineering collaboration. Your day-to-day responsibilities include providing L2 operational support for LBS/ENL systems and applications, troubleshooting complex system, application, and network incidents, performing system health checks, preventive maintenance, and performance optimization routines, supporting network integration, upgrades, change management, and system acceptance testing, managing incidents through root cause analysis (RCA) and service restoration, supporting disaster recovery, backup operations, and system availability, collaborating proactively with Core, RAN, and OSS engineering teams, and interacting directly with senior recruitment consultants like James Bundock. Furthermore, you will manage application requirements by submitting your updated CV via direct email to [e-mail].

Key Responsibilities

• Provide comprehensive L2 operational support, fault management, and performance monitoring for LBS/ENL systems and applications.
• Troubleshoot complex system, application, and network incidents across multi-vendor telecom environments.
• Perform regular system health checks, preventive maintenance routines, and performance optimization activities.
• Support network integration, software upgrades, change management procedures, and system acceptance testing.
• Manage critical technical incidents, execute rigorous Root Cause Analysis (RCA), and ensure prompt service restoration.
• Support disaster recovery planning, backup execution, data restoration, and high-availability systems management.
• Collaborate proactively with Core, RAN, and OSS teams during network integration and optimization initiatives.
• Maintain meticulous incident logs, technical documentation, system backup records, and operational runbooks.

Required Qualifications & Skills

• Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical Engineering, or related technical discipline.
• Strong hands-on experience with LBS/ENL systems and applications (mandatory requirement; candidates without relevant LBS/ENL experience will not be considered).
• Comprehensive working knowledge and practical proficiency in Linux administration (SUSE Linux Enterprise Server / RHEL).
• Solid practical grasp of database administration, SQL querying, and system troubleshooting.
• In-depth understanding of GSM, WCDMA, LTE, and 5G wireless network architectures.
• Proven expertise in signaling protocols including SS7, SIGTRAN, and Diameter.
• Experience with virtualization platforms such as VMware and container orchestration utilizing Kubernetes.
• Proficiency in Unix Shell Scripting and Python for automation and diagnostic scripting.
• Solid grasp of IP networking, Wireshark packet analysis, and advanced network troubleshooting.
• Experience with Core, RAN, and OSS system integration, fault management, and performance monitoring.
• Mandatory legal work authorization and physical availability for professional operations in Saudi Arabia.

Nice-to-Have Skills

• Professional vendor certifications such as Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Cisco Certified Network Professional (CCNP).
• Prior professional working experience supporting Tier-1 mobile network operators or large-scale telecom managed services in the GCC region.
• Hands-on familiarity with advanced network monitoring and observability platforms (Grafana, Prometheus, Zabbix).
• Experience utilizing enterprise agile tracking and IT service desk platforms (Jira, ServiceNow, Remedy).
• Active participation in telecommunications standards committees, wireless engineering associations, or technical forums.

Application Information

• Salary/Rate: Market Competitive / Enterprise Telecom Consulting Package
• Work Schedule: On-Site Professional Operations in Saudi Arabia
• Deadline: Open until filled (Urgent Saudi Arabia L2 LBS/ENL Engineer Opening)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: 12 Months Contract (Extendable)

Recruitment Pro Tip

When applying for this L2 LBS / ENL Back Office Engineer position through Tangent International in Saudi Arabia, ensure your resume explicitly highlights your hands-on LBS/ENL system administration tenure, Linux/Python expertise, and 5G/LTE signaling background.