KYC Middle Office Analyst

JPMorgan Chase & Co.; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a KYC Middle Office Analyst to review and enhance data collection and verification for accurate KYC records. The role emphasizes AML/KYC compliance, thorough data analysis, and proactive risk management to support client trust and regulatory standards.

You will collaborate with cross-functional teams, manage multiple priorities, and use digital tools to streamline workflows, improve client onboarding, and drive operational integrity across the KYC Operations team.

Qualifications

• Strong written and verbal communication in Arabic and English.
• Analytical skills for analyzing large amounts of unstructured data.
• Client-focused with ability to multi-task in a high-volume work schedule.
• Proficiency in Excel, Word, PowerPoint and strong digital/AI literacy.
• Ability to act independently and manage stakeholder relationships.
• Strong problem-solving and communication skills to resolve issues.
• Strong organisational skills with high attention to detail.

Responsibilities

• Address escalated service issues effectively, maintaining high standards of customer service.
• Act independently and make strategic decisions based on data, insight, and experience.
• Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
• Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
• Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
• Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Skills

Arabic & English

Analytical skills

Client-focused

MS Office

AI literacy

Independent thinking

Stakeholder management

Tools

Microsoft Office Suite

Mainframe systems

Digital process automation

Job description

Step into a role where your analytical mindset and digital fluency fuel progress in financial operations. Shape smarter data practices that support regulatory standards and elevate client trust. Lead by example, inspiring a culture of accountability and proactive risk management. Collaborate with forward-thinking professionals who value innovation and continuous growth. Make a lasting impact by driving best-in-class service and operational integrity.

As a KYC Middle Office Analyst in the KYC Operations team, you will review and enhance data collection and verification processes to ensure KYC records are accurate and complete. Your organizational skills will help you manage multiple priorities efficiently. You’ll use digital tools to streamline workflows and improve the client experience. In this role, you’ll promote thought leadership and encourage a culture of accountability and risk awareness. Your contributions will help drive best-in-class service across the team.

Job responsibilities

• Address escalated service issues effectively, maintaining high standards of customer service.
• Act independently and make strategic decisions based on data, insight, and experience.
• Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
• Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
• Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
• Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Required qualifications, capabilities, and skills

• Strong written and verbal communication skills in Arabic and English is a must.
• Exceptional research and analytical skills for analyzing large amounts of unstructured data.
• Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital/AI literacy.
• Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
• Strong problem-solving and communication skills to resolve internal and external customer concerns.
• Strong organisational skills with high attention to detail.

Preferred qualifications, capabilities, and skills

• In-depth knowledge of KYC/AML policies and experience in risk, audit, or process improvement.
• Ability to motivate and collaborate with teams using empathy and emotional intelligence.
• Experience with mainframe and PC-based systems, and digital process automation.
• Project management and process improvement experience.
• Resilience and adaptability in fast-paced, high-pressure environments.