Junior Retail Sales Representative - Western Region

alinma; Jeddah; On-site; SAR 45,000 - 89,000; Full time

Job summary

alinma is seeking a Retail Sales role in Jeddah to drive sales while delivering exceptional customer service. The position emphasizes product knowledge, customer relationships, and effective promotion of products in a fast-paced retail environment.

The role requires meeting daily, weekly, and monthly targets and maintaining high satisfaction by resolving issues promptly and adhering to company policies and regulations.

Qualifications

• Strong customer service focus and ability to address diverse customer needs.
• Clear, effective communication and persuasive negotiation during sales.
• Efficient time management to handle queues and meet targets.

Responsibilities

• Achieve daily, weekly, and monthly sales targets.
• Build and maintain positive customer relationships.
• Stay updated on product knowledge.
• Resolve customer complaints promptly to maintain satisfaction.
• Adhere to company policies, ethical standards, and regulations.
• Provide timely follow-up with potential and existing customers.
• Gather and report customer feedback for product and service improvements.

Skills

Customer service

Communication skills

Negotiation skills

Time management

Job description

Retail Sales job is responsible for meeting and exceeding sales targets by providing exceptional customer service, demonstrating extensive product knowledge, and effectively promoting products.

• Achieve daily, weekly, and monthly sales targets.
• Build and maintain positive customer relationships.
• Stay updated on product knowledge.
• Resolve customer complaints promptly to maintain satisfaction.
• Adhere to company policies, ethical standards, and regulations.
• Provide timely follow-up with potential and existing customers.
• Gather and report customer feedback for product and service improvements.

Job-related Skills:

• Customer Service
• Communication Skills
• Negotiation Skills
• Time Management

Knowledge:

Market Trends, Customer Behavior, Competitor Analysis, Sales Metrics and KPIs, Branding and Marketing Strategies, Retail Operations, Merchandising Principles, Loss Prevention Techniques, E-commerce Trends, Compliance and Regulatory Standards.