Junior Consultant / Consultant

Asite; Riyadh; On-site; SAR 149,981 - 224,971; Full time

Job summary

Asite is seeking highly motivated professionals in the Riyadh Region to manage post-sales activities and maximize customer value. This role involves strong relationship-building with customers and channel partners globally.

The ideal candidates will be detail-oriented individuals who are passionate about working in a growth-focused SaaS company. Key responsibilities include customer implementation and regular check-ins to ensure satisfaction.

Qualifications

• Ability to manage multiple priorities successfully.
• Strong attention to detail is crucial.
• Outstanding work ethic with clear commitment to results.

Responsibilities

• Manage all post-sales activity for Asite customers.
• Develop a deep understanding of Asite's product.
• Conduct regular check-in calls and perform quarterly health checks.

Skills

Good oral and written communication skills

Ability to manage multiple priorities

Strong attention to detail

Outstanding work ethic

Good presentation skills

Job description

We are looking for highly motivated professionals with an understanding of cloud‑based and Software as a Service solutions to join our Professional Services department. Successful candidates will be vibrant individuals with strong interpersonal skills who can work with our existing front and back‑office teams and with our channel partners globally to realize every opportunity for providing value to our customers. We expect an extraordinary attention to detail from all members of the Asite team. This is an excellent opportunity for individuals just starting out on their career, or ready to take the next step, who have a passion to work for a growth‑focused SaaS company.

Responsibilities

• Manage all post‑sales activity for Asite customers through strong relationship‑building, product knowledge, planning and execution.
• Develop a deep understanding of the product and speak with customers about the most relevant features and functionality for their specific business needs.
• Where required, assist with new Asite customer implementation.
• Ensure that a plan is in place with each customer for deployment, change management and adoption programs.
• Increase customer retention by conducting regular check‑in calls for tactical items and performing quarterly health checks for strategic reviews.
• Help to make Asite's platform a part of each customer’s core architecture.
• Identification and tracking of enhancement requests and bugs on behalf of customers.
• Function as the voice of the customer and provide internal feedback on how Asite can continue to improve our service.

Desired Skills & Experience

• Good oral and written communication skills.
• Ability to manage multiple priorities successfully.
• Strong attention to detail.
• Outstanding work ethic with a commitment to results.
• Good presentation skills.
• Background in the AEC industry an advantage but not a must.
• Willing to travel according to project needs.