Junior 3PL Account Manager: Logistics Partnerships & Ops

HungerStation | هنقرستيشن; Jeddah; On-site; SAR 60,000 - 120,000; Full time

Job summary

HungerStation | هنقرستيشن is seeking a Logistics Operations Manager in Jeddah to oversee 3PL management, rider performance, and governance. The role focuses on ensuring supplier alignment, on-time deliveries, and scalable logistics processes across partnerships.

You will monitor 3PL compliance, optimize rider and fleet efficiency, and collaborate with internal teams to document standards and drive continuous improvements in service levels.

Qualifications

• 0–3 years of relevant experience in logistics.
• Basic knowledge of logistics.
• Strong problem‑solving and communication skills.

Responsibilities

• Monitor 3PL compliance with company standards.
• Maintain a structured feedback loop with 3PL partners to evaluate satisfaction and operational challenges.
• Respond to and resolve 3PL issues within SLA timelines.
• Own 3PL communication channels to collect data for the logistics team.
• Support riders and resolve CRC escalations as needed.
• Collaborate with stakeholders to ensure delivery of services to 3PL partners.
• Ensure supply availability and onboard new 3PLs.

Skills

0-3 years experience

Logistics basics

Problem solving

Communication skills

Education

Diploma

Bachelor's preferred

Job description

HungerStation | هنقرستيشن is seeking a Logistics Operations Manager in Jeddah to oversee 3PL management, rider performance, and governance. The role focuses on ensuring supplier alignment, on-time deliveries, and scalable logistics processes across partnerships.

You will monitor 3PL compliance, optimize rider and fleet efficiency, and collaborate with internal teams to document standards and drive continuous improvements in service levels.