IT Senior Officer

Bank of Jordan; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

An established financial institution in Al Khobar, Saudi Arabia is seeking a professional to manage and supervise banking systems. The role involves ensuring the integrity of systems, providing technical support for databases and application servers, and preventing operational disruptions. The ideal candidate should have a degree in computer engineering or related field, with at least five years of relevant experience, and possess strong problem-solving and communication skills. Join a dynamic team and contribute to the operational excellence of the Bank.

Qualifications

• 5+ years of practical experience in IT or related tasks.
• Full knowledge of spoken and written English.
• Competent use of computers and various application systems.
• Knowledge of network systems and operating systems used in the Bank.
• Ability to communicate and organize effectively.

Responsibilities

• Supervise the inspection and integrity of new systems connected to Bank devices.
• Follow up processes to prevent issues in operating and banking systems.
• Ensure proper identification and connection of users to main devices.
• Provide technical support for databases and application servers.
• Manage banking and payment systems ensuring local and international connectivity.

Skills

Technical problem-solving

Team collaboration

Communication

Planning and organization

Ability to work under pressure

Education

University degree in computer engineering or related field

Tools

Application systems knowledge

Network systems

Job description

1. Supervise the inspection and integrity of new systems that are connected to the devices used in the Bank and in accordance with the work instructions.

2. Follow up the processes for preventing issues and malfunctions, that may face operating systems / databases, banking systems and payment systems of all kinds. Work to solve technical problems from the root cause to prevent their recurrence, making sure they do no cause work disruptions or delays.

3. Ensure that users are identified, and that databases, application servers, systems applications /operating systems are downloaded and connected on the main devices of the Bank in a manner that meets work requirements and instructions, and the approved authority matrix.

4. Supervise / provide technical support for databases, application server, systems applications on main devices and apply modifications/updates to them according to what is received from concerned parties and change management mechanisms and associated work procedures.

5. Manage the main banking and payment systems of all kinds. Ensure their connection with local and international networks, based on the directives and instructions of the direct manager.

6. Provide the necessary support to companies contracted for the supply and maintenance of IT, to facilitate their work and achieve the required objectives of IT.

Requirements

• University degree in computer engineering, telecommunications engineering, computer science, or any related discipline. Practical experience of at least (5) years in the job function.
• Full knowledge of spoken and written English.
• Competent use of computers and various application systems.
• Ability to motivate and work effectively in a team.
• Full knowledge of the policies and procedures that govern work and their internal and external updates.
• Full knowledge of different operating systems.
• Full knowledge of the network systems used in the Bank.
• Knowledge of laws, legislative frameworks, instructions and regulations issued by the regulatory authorities.
• Ability to communicate and interact well with others.
• Ability to plan and organize.
• Ability to work under pressure.