Industrial Cybersecurity Field Engineer

City of Shakopee, MN; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Emerson’s Cybersecurity Service Engineer role focuses on delivering technical service, maintenance, installation, commissioning, troubleshooting, and cybersecurity support for Emerson products in Saudi Arabia. You will be the focal point for customer technical support, service contracts, projects, and cybersecurity initiatives.

You will guide customers on cybersecurity best practices, system configurations, and operational procedures while delivering on-site training and maintaining project

Qualifications

• Bachelor's degree in engineering or related field.
• 5–6 years in automation, control systems, industrial networking, or cybersecurity in process industries.
• Strong knowledge of Emerson Process Systems and Solutions.
• Experience configuring industrial network gear (switches, firewalls).
• Knowledge of network management tools (SolarWinds, WhatsUp Gold).
• Experience with virtualization, Windows admin, and backup/recovery solutions.

Responsibilities

• Provide routine service, maintenance, installation, commissioning, and cybersecurity support for Emerson products.
• Offer recommendations on system improvements, cybersecurity enhancements, and health checks.
• Coordinate and execute service projects and technical activities.
• Perform startup, troubleshooting, fault analysis, and repair on Emerson systems.
• Assist customers and Sales Engineers with product demonstrations and cybersecurity best practices.
• Deliver on-site training on operation, maintenance, and cybersecurity solutions.
• Maintain accurate service documentation and project records.
• Ensure compliance with Emerson processes and quality standards.

Skills

Cybersecurity

Industrial networking

Troubleshooting

English communication

Analytical thinking

Education

Bachelor's Degree in Engineering/CS/Electronics/Cybersecurity

Tools

Cisco switches

Juniper switches

Dell/Siemens/Hirschmann devices

Palo Alto firewalls

SolarWinds/WhatsUp Gold

VMware/Microsoft Hyper-V

Job description

Emerson’s Cybersecurity Service Engineer role focuses on delivering technical service, maintenance, installation, commissioning, troubleshooting, and cybersecurity support for Emerson products in Saudi Arabia. You will be the focal point for customer technical support, service contracts, projects, and cybersecurity initiatives.

You will guide customers on cybersecurity best practices, system configurations, and operational procedures while delivering on-site training and maintaining project