In-Flight Customer Experience Specialist

Air Arabia; Dammam; On-site; SAR 60,000 - 80,000; Full time

Job summary

Air Arabia is seeking enthusiastic Cabin Crew members in Dammam, Saudi Arabia, to enhance passenger experience and maintain safety protocols. The successful candidates will act as ambassadors for the airline, providing excellent customer service throughout the flight cycle.

Applicants should have a diploma or higher secondary certificate, be fluent in English, and possess strong communication skills. Fresh graduates are encouraged to apply, while previous experience is a plus.

Join us to create memorable travel experiences for our passengers!

Qualifications

• Must be between 20-29 years for non-experienced crew; up to 33 years for experienced crew.
• Clear skin with no visible marks or tattoos.
• Medically and physically fit to perform Cabin Crew duties.
• Very good verbal and written communication skills.
• Fluent in English; additional languages are a bonus.

Responsibilities

• Act as the airline's ambassador and ensure customer loyalty.
• Provide excellent customer service during the complete flight cycle.
• Conduct pre-flight checks and ensure safety protocols are followed.
• Assist passengers in boarding formalities and onboard services.
• Handle cash and credit card payments securely.

Skills

Customer service orientation

Excellent communication skills

Ability to handle emergencies

Teamwork

Education

Diploma or Higher Secondary Certificate

Training in First Aid, Safety and Emergency Procedures

Tools

Microsoft Office

Job description

Air Arabia is seeking enthusiastic Cabin Crew members in Dammam, Saudi Arabia, to enhance passenger experience and maintain safety protocols. The successful candidates will act as ambassadors for the airline, providing excellent customer service throughout the flight cycle.

Applicants should have a diploma or higher secondary certificate, be fluent in English, and possess strong communication skills. Fresh graduates are encouraged to apply, while previous experience is a plus.

Join us to create memorable travel experiences for our passengers!