Hybrid Claims Specialist: Global Impact & Fast Turnarounds

Cigna Health and Life Insurance Company; Riyadh; Hybrid; SAR 89,000 - 134,000; Full time

Benefits offered by this job

Hybrid mode

International exposure

Great Place to Work certification

Job summary

Cigna Health and Life Insurance Company in Riyadh is seeking a detail-oriented claims processor to support the Middle East operation. You will handle batches from providers and members, log and track progress, and help the team achieve daily turnaround targets while ensuring accuracy and timely responses.

The role requires strong communication, familiarity with medical terminology, and proficiency in MS Office.

Qualifications

• 1 year’s experience performing a similar role.
• Experience with an international company is preferred.
• Previous claims or insurance experience is preferred but not required.
• Broad awareness of medical terminology is advantageous.
• Excellent organizational and administrative skills.
• Strong written and verbal communication abilities.
• Ability to work independently or in a team.
• Good time management with tight deadlines.

Responsibilities

• Take receipt of submitted claim batches from providers, and individual claims direct from members.
• Log and file claims received for tracking and processing purposes.
• Scanning and imaging of hard-copy claims received.
• Operations planning; compiling processing schedules for the Claims Team.
• Assemble processing batches and assign to team members.
• Accepting finalized claims; updating status in systems and trackers as required.
• Reach out to providers and members; source additional information as needed to finalize claims.
• Resolve inbound queries from providers and members; maximize first time contact resolution.
• Regular claims status reporting, as specified.

Skills

Interpersonal skills

Organizational skills

MS Office

Written and verbal communication

Time management

Tools

Tracking systems

Job description

Cigna Health and Life Insurance Company in Riyadh is seeking a detail-oriented claims processor to support the Middle East operation. You will handle batches from providers and members, log and track progress, and help the team achieve daily turnaround targets while ensuring accuracy and timely responses.

The role requires strong communication, familiarity with medical terminology, and proficiency in MS Office.