Claims Operations Coordinator

Cigna; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

Cigna is seeking a detail‑oriented Claims Processor to support the Middle East processing operations. The role focuses on receiving, logging, and tracking claim batches, coordinating with providers and members, and ensuring timely processing.

Ideal candidates will have 1 year of related experience, strong MS Office skills, and the ability to work well independently or as part of a team in a fast-paced, international environment. Medical terminology knowledge is a plus.

Qualifications

• 1 year of experience in a role combining administration and stakeholder contact.
• Experience with an international company is preferred but not required.
• Broad awareness of medical terminology is advantageous.
• Excellent organizational skills and ability to follow procedures.
• Strong Microsoft Office skills are essential.
• First-class written and verbal communication skills are essential.
• Ability to communicate across a diverse population.
• Capable of working independently or as part of a team.
• Good time management to meet deadlines.

Responsibilities

• Take receipt of submitted claim batches from providers and individuals.
• Log and file claims for tracking and processing purposes.
• Scanning and imaging of hard-copy claims.
• Operations planning and compiling processing schedules.
• Assemble processing batches and assign to team members.
• Accept finalized claims and update status in systems.
• Reach out to providers and members to obtain needed information.
• Resolve inbound queries from providers and members; maximize first-time resolution.
• Regular claims status reporting.

Skills

Claims processing

Administration

Stakeholder management

Microsoft Office

Medical terms

Communication skills

Time management

Tools

Microsoft Office

Job description

Cigna is seeking a detail‑oriented Claims Processor to support the Middle East processing operations. The role focuses on receiving, logging, and tracking claim batches, coordinating with providers and members, and ensuring timely processing.

Ideal candidates will have 1 year of related experience, strong MS Office skills, and the ability to work well independently or as part of a team in a fast-paced, international environment. Medical terminology knowledge is a plus.