Hostess

SWISSOTEL; Makkah Region; On-site; SAR 39,060 - 55,800; Full time

Job summary

SWISSOTEL in the Makkah Region, Saudi Arabia, is seeking a guest service professional to deliver engaging service and assist guests with menu inquiries. You will follow safety policies and work collaboratively in a team.

The ideal candidate has prior experience with Micros systems and strong English communication skills. Emphasis on interpersonal abilities and the capacity to perform under pressure is essential for this role.

Qualifications

• Strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Advanced in English.

Responsibilities

• Offer professional and friendly greetings to guests.
• Assist guests with food and beverage inquiries.
• Ensure adherence to safety and sanitation policies.

Skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Team collaboration

English proficiency

Tools

Micros or related system

Job description

• Consistently offer a professional and friendly greeting and provide engaging service
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Follow outlet policies procedures and service standards
• Follow all safety and sanitation policies when handling food and beverages
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Prior experience working with Micros or a related system
• Advanced in English