Healthcare Analytics & Performance Insights Analyst

My Clinic KSA; Jeddah; On-site; SAR 120,000 - 240,000; Full time

Job summary

My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, is seeking an experienced Data Analyst to own a data-driven view of departmental performance for the Telehome unit. You will collect data from multiple sources, build dashboards, and generate insights to support improvements and informed decision-making, collaborating with team leaders and clinical staff.

The role requires a Bachelor's in Statistics or related field, 2–4 years in analytics (healthcare preferred),

Qualifications

• Bachelor's degree in Statistics, Business Analytics or a related field.
• 2–4 years in data analytics, BI, or performance management; healthcare/operational experience preferred.
• Power BI or similar certification is a plus.

Responsibilities

• Collect data from all available sources and build a comprehensive dataset for the Telehome department.
• Enhance and maintain dashboards and establish tools to track departmental performance, including staff performance.
• Generate data-driven insights to solve operational challenges and drive continuous improvement.
• Partner with Team Leaders & Coordinators to translate findings into defined improvement actions and track outcomes.
• Provide analytical capability for ramp-up in home service referrals.
• Escalate issues promptly and contribute to continuous improvement of the business unit.
• Supplement service quality assessment of staff through field observations.
• Prepare agendas and analysis with clear actions; lead weekly/monthly performance analyses with teams.
• Perform other professional duties requested by line manager.

Skills

English & Arabic proficiency

Analytical thinking

Communication skills

Time management

Education

Bachelor's degree in Statistics, Business Analytics or related field

Tools

Power BI

Tableau

Excel

Job description

My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, is seeking an experienced Data Analyst to own a data-driven view of departmental performance for the Telehome unit. You will collect data from multiple sources, build dashboards, and generate insights to support improvements and informed decision-making, collaborating with team leaders and clinical staff.

The role requires a Bachelor's in Statistics or related field, 2–4 years in analytics (healthcare preferred),