Head of Customer Data & AI Strategy

Qiddiya Investment Company; Riyadh; On-site; SAR 450,000 - 600,000; Full time

Job summary

Qiddiya Investment Company is seeking a Director of Customer AI & Analytics in Riyadh. This pivotal role involves leading the customer data strategy, establishing customer intelligence platforms, and implementing AI-driven engagement capabilities.

The ideal candidate will have over 12 years of experience in data analytics and AI, with a strong focus on customer insights and personalization. The role emphasizes collaboration with various departments to leverage customer data as a strategic asset.

Qualifications

• 12+ years of experience in Data, Analytics, AI, or Digital Transformation.
• Proven leadership in large-scale customer data initiatives.
• Strong understanding of analytics ecosystems and cloud data platforms.

Responsibilities

• Lead the enterprise Customer Data & AI strategy for Qiddiya.
• Develop Customer 360 capabilities and customer master data architecture.
• Foster a culture of innovation within analytics and AI.

Skills

Customer Data Strategy

AI and Analytics Leadership

Stakeholder Management

Cloud Data Platforms

Customer Intelligence

Job description

Qiddiya Investment Company is seeking a Director of Customer AI & Analytics in Riyadh. This pivotal role involves leading the customer data strategy, establishing customer intelligence platforms, and implementing AI-driven engagement capabilities.

The ideal candidate will have over 12 years of experience in data analytics and AI, with a strong focus on customer insights and personalization. The role emphasizes collaboration with various departments to leverage customer data as a strategic asset.