Guest Experience Supervisor

EDITION; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

EDITION Hotels on Shura Island in the Red Sea seeks a Non-Management Front Desk/Rooms & Guest Services Associate to handle guest check-ins, verify identity and payment, assign rooms and issue keys, and manage billing and reports.

You will maintain guest accounts, respond to requests, and support Supervisors with coaching and training, while ensuring service standards and confidentiality. Full-time on-site role with Marriott's EDITION brand.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins, verify identity and payment, assign rooms and issue keys.
• Set up accurate guest accounts and collect payments; document and verify billing.
• Compile daily reports, balance cash, and handle cash drops; ensure safety and confidentiality.

Education

High school diploma or G.E.D. equivalent.

Job description

EDITION Hotels on Shura Island in the Red Sea seeks a Non-Management Front Desk/Rooms & Guest Services Associate to handle guest check-ins, verify identity and payment, assign rooms and issue keys, and manage billing and reports.

You will maintain guest accounts, respond to requests, and support Supervisors with coaching and training, while ensuring service standards and confidentiality. Full-time on-site role with Marriott's EDITION brand.