Guest Experience Host - Front of House & Service

Accorhotel; Makkah Region; On-site; SAR 42,000 - 66,000; Full time

Job summary

Accorhotel is seeking a guest-focused hospitality professional to greet guests warmly, assist with food and beverage menu items, and ensure adherence to outlet policies and safety standards. The role requires strong English proficiency and experience with Micros or similar systems.

The candidate will contribute to a positive guest experience in a fast-paced environment, working in a collaborative team and maintaining high service standards.

Responsibilities

• Consistently offer a professional and friendly greeting and provide engaging service
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Follow outlet policies procedures and service standards
• Follow all safety and sanitation policies when handling food and beverages
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Prior experience working with Micros or a related system
• Advanced in English

Job description

Accorhotel is seeking a guest-focused hospitality professional to greet guests warmly, assist with food and beverage menu items, and ensure adherence to outlet policies and safety standards. The role requires strong English proficiency and experience with Micros or similar systems.

The candidate will contribute to a positive guest experience in a fast-paced environment, working in a collaborative team and maintaining high service standards.