Global Healthcare Operations Associate

Flip retail; Makkah Region; Sur place; SAR 167 000 - 279 000; Plein temps

Résumé du poste

International Healthcare Services seeks a Junior Management professional to support global health care collaboration operations and assist medical care companion services. You will liaise with medical and non-medical teams to guarantee high-quality care for participants and handle outbound and inbound calls to manage cases and requests.

The role involves maintaining participant databases, following up on cases, coordinating with international care solutions and TPAs, and ensuring smooth

Qualifications

• Medical doctor degree required.
• Experience in international healthcare settings preferred.
• Strong communication and coordination skills.

Responsabilités

• Coordinate global healthcare collaborations and ensure quality service for participants.
• Liaise with medical and non-medical teams at suppliers to ensure high quality care.
• Make outbound calls to follow up cases with members.
• Handle inbound calls and resolve member requests.
• Maintain and update a daily database and tracker of participants and issues.
• Follow up on open cases to ensure optimal recovery, referrals and issue resolution.
• Coordinate with international care solutions and TPAs to meet medical requirements for participants.
• Manage cases end-to-end with local and international inpatient members to optimize recovery and issue resolution.
• Update clinical reports, hospital acceptances and denials after patient journeys.
• Communicate with facilities to obtain future visit information and stay updated on patient progress.

Connaissances

English proficiency

Arabic proficiency

French proficiency

Formation

MD/Medical Doctor

Description du poste

International Healthcare Services seeks a Junior Management professional to support global health care collaboration operations and assist medical care companion services. You will liaise with medical and non-medical teams to guarantee high-quality care for participants and handle outbound and inbound calls to manage cases and requests.

The role involves maintaining participant databases, following up on cases, coordinating with international care solutions and TPAs, and ensuring smooth