Global Courier: Customer-First Delivery Pro

DHL; Riyadh; On-site; SAR 41,000 - 69,000; Full time

Benefits offered by this job

Strong career support in an国际环境

Job summary

DHL Express is hiring a Field Courier in Saudi Arabia (Riyadh region). You will be the face of the company, responsible for the efficient and safe collection and delivery of time-sensitive shipments while providing an exceptional service experience to customers.

Role requires a high school diploma, a valid Saudi driver’s license, and strong local knowledge. English proficiency is required; basic to intermediate Arabic is advantageous.

Qualifications

• High school diploma or equivalent.
• Valid Saudi Arabian driver’s license with a clean driving record.
• Excellent knowledge of Saudi Arabia.
• Proficiency in English; Arabic basic to intermediate advantageous.
• Physical ability to lift varying package weights.
• Customer-focused, reliable and punctual.
• Team player who can work independently or as part of a team.

Responsibilities

• Pickup and Delivery: Safely and efficiently collect and deliver shipments to and from customer locations within a designated route in and around your area.
• Customer Service: Provide outstanding customer service, answering customer questions and resolving issues with a positive and professional demeanour.
• Shipment Handling: Ensure all shipments are handled with care, are correctly scanned, and all necessary paperwork, paperwork’s and documentation are accurately completed.
• Route Management: Plan and follow the most efficient routes for timely delivery, considering traffic patterns and delivery deadlines.
• Vehicle Operation & Safety: Operate the company vehicle safely and lawfully. Perform daily vehicle inspections and report any maintenance needs to ensure the vehicle is in optimal condition.
• Technology Use: The utilization and handheld scanners and other company technology to track shipments, update delivery statuses, and manage routes.
• Compliance: Adhere to all company policies, procedures, and safety standards, including customs, security, and dangerous goods.

Skills

Customer service

Route planning

Safety compliance

Vehicle safety

Technology use

Education

High school diploma or equivalent

Job description

DHL Express is hiring a Field Courier in Saudi Arabia (Riyadh region). You will be the face of the company, responsible for the efficient and safe collection and delivery of time-sensitive shipments while providing an exceptional service experience to customers.

Role requires a high school diploma, a valid Saudi driver’s license, and strong local knowledge. English proficiency is required; basic to intermediate Arabic is advantageous.