GIS I&C Troubleshooting Engineer

Hitachi Energy Ltd.; Dammam; Sur place; SAR 89 000 - 134 000; Plein temps

Résumé du poste

Hitachi Energy Ltd. in Saudi Arabia seeks an Operations Administrator to oversee administrative workflows, support strategic initiatives, and drive process optimization across departments. You will ensure compliance, track operational KPIs, and mentor junior staff while coordinating procurement and HR admin tasks.

The role emphasizes collaboration with leadership, risk management, and special project ownership, all within Hitachi Energy’s safety‑driven culture and global electrification mission.

Qualifications

• Bachelor’s degree or diploma in electrical engineering preferred.
• 5–8 years experience in technical sales within Grid Automation.
• Field work experience in Grid Automation systems is an advantage.
• Strong communication and collaborative skills.
• Proficiency in English (spoken and written).

Responsabilités

• Coordinate and oversee day-to-day operational administrative activities.
• Analyze workflows, propose improvements, and monitor KPIs.
• Liaise across departments; mentor junior administrative staff.
• Manage procurement documents, supplier communications, and meetings.
• Assist audits, compliance checks, onboarding, and HR tasks.
• Support risk management initiatives and special projects.
• Coordinate NCR logging and update competency matrices.
• Handle travel, hotel requests, and training administration.
• Ensure compliance with internal and external regulations.
• Uphold Hitachi Energy values of safety and integrity.

Connaissances

Technical sales

Grid Automation

Field work

Team collaboration

English proficiency

Formation

Electrical Engineering degree

Description du poste

The opportunity

You will be building and growing the operations administrator plays a critical role in ensuring efficient and effective operational activities. Responsible for overseeing administrative workflows, improving internal processes, supporting strategic initiatives, facilitating cross-departmental collaboration. You will be acting as a key support to leadership by ensuring compliance, tracking operational KPIs, and driving process optimization.

How you’ll make an impact

• Coordinating and overseeing day-to-day operational administrative activities and support Operations Management in strategic planning, budgeting, reporting.
• Analyzing operational workflows and propose continuous improvement initiatives and monitor operational KPIs and generate performance reports.
• Liaising across departments to streamline communication and operations and supervise and mentor junior administrative staff.
• Managing procurement documentation, supplier communications, and vendor follow-up and organize meetings, draft agendas, record minutes, and manage action points.
• Assisting in audits, compliance checks, and enforcement of corporate policies and Support onboarding processes, training logistics, and HR administrative tasks.
• Assisting in risk management initiatives and business continuity planning and take ownership of special projects assigned by management.
• Coordinating between the team leaders and Project managers for logging and following the NCRs on the system and updating the competency matrix for the organization in coordination with team leaders.
• Supporting the employees with their admin requests such as the traveling and hotel related and support the training activity for the team and related administration task.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree or diploma in electrical engineering is preferred.
• More than 5-8 Years of experience in technical sales role and having knowledge and understanding on Grid Automation (Automation and communication) portfolios.
• Previous Field work experience in Grid Automation systems (Automation and communication) will be an added advantage.
• We are looking for an experienced, self-motivated and reliable team player with an independent and result oriented working style, as well as strong communicative and collaborative skills.
• Able to work independently and collaborate in a team set up.
• You consider yourself to be an energetic, supportive and self-confident person who can handle both ups and downs and manage problems that may occur.
• Proficiency in both spoken & written English language is required.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.