Fulfillment Center Supervisor

Amazon; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global e-commerce company is seeking an Operations Specialist in Riyadh. In this diverse role, you will oversee shift management in fulfillment centers, training Associates and ensuring customer orders are processed efficiently. You must be flexible to work shifts, including weekends and holidays, and possess strong analytical skills. The company values team success and is committed to creating a safe, engaging workplace.

Qualifications

• Must work a flexible schedule including weekends, nights, and/or holidays.
• Experience in building and managing high performance teams.
• Ability to use data for decision-making.

Responsibilities

• Create a safe working environment by identifying safety opportunities.
• Manage and train Associates for optimal customer service.
• Ensure fulfillment of customer orders per quality and safety guidelines.
• Provide shift-related information to management.
• Adjust labor allocation for shifts to meet forecasts.
• Collaborate with support functions to address performance issues.
• Solve logistics challenges through data analysis and process optimization.

Skills

Team management

Data analysis

Problem-solving

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain. This is a varied, challenging role and every day is different!

Key Job Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience building and managing large and high performance teams
• Experience with data/analytics and using data to make decisions

Preferred Qualifications

• Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Afaq - Warehouse Branch