Front Office Supervisor — Ultra-Luxury Resort

Accor Hotels; Umluj; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain in Umluj, Saudi Arabia, is seeking a Front Office Supervisor. In this role, you'll supervise reception staff, ensuring high service standards and smooth operations. Candidates should be proficient in English and Arabic, possess strong organizational skills, and have supervisory experience in a luxury hotel environment. This position demands a proactive attitude and the ability to manage multiple tasks effectively, catering to Ultra-Luxury guest expectations.

Qualifications

• Minimum 1 year supervisory experience in a luxury hotel.
• Experience in customer service is an asset.
• Must handle multiple tasks in a fast-paced environment.

Responsibilities

• Supervise Receptionists and Guest Service Agents.
• Ensure cleanliness and service standards of the Front Office.
• Monitor financial goals and discrepancies.

Skills

Proficient in English

Proficient in Arabic

Service-oriented

Team player

Strong organization skills

Education

Hospitality diploma

Tools

Property Management System

Windows

Job description

A luxury hotel chain in Umluj, Saudi Arabia, is seeking a Front Office Supervisor. In this role, you'll supervise reception staff, ensuring high service standards and smooth operations. Candidates should be proficient in English and Arabic, possess strong organizational skills, and have supervisory experience in a luxury hotel environment. This position demands a proactive attitude and the ability to manage multiple tasks effectively, catering to Ultra-Luxury guest expectations.