Fraud Officer

atmaal; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Job summary

Atmaal in Riyadh is seeking a Fraud Monitoring Officer to join our team in Riyadh. You will monitor alerts from fraud systems, investigate suspicious activity, and mitigate risks while coordinating with banks and customers.

You will review customer records, contact clients to verify transactions, and escalate critical issues to management. Excellent Arabic and English communication, sharp attention to detail, and strong Excel/Office skills are essential for this role.

Qualifications

• Minimum 1 year of experience in Financial Fraud or Fraud Monitoring.
• Excellent communication skills in both Arabic and English.
• Proficiency in Microsoft Office applications.
• Strong attention to detail, analytical thinking, and the ability to handle sensitive cases professionally.

Responsibilities

• Monitor and handle alerts generated by fraud monitoring systems to identify, investigate, and mitigate potential fraud risks.
• Review customer records and transaction activity to identify suspicious patterns or behavior.
• Investigate and process fraud alerts in accordance with internal procedures and guidelines.
• Contact customers to verify suspicious or potentially fraudulent transactions.
• Provide immediate feedback on system performance issues, including errors, downtime, slowness, or inefficiencies.
• Receive and respond to fraud-related communications from local banks and other financial institutions in a timely manner.
• Coordinate with relevant stakeholders, including customers and management, in urgent or high-risk cases.
• Immediately escalation critical risks and unresolved issues to the direct manager.

Skills

Communication skills

Analytical thinking

Tools

Microsoft Office

Job description

We are looking for a Fraud Monitoring Officer to join our team in Riyadh.

Key Responsibilities:

• Monitor and handle alerts generated by fraud monitoring systems to identify, investigate, and mitigate potential fraud risks.
• Review customer records and transaction activity to identify suspicious patterns or behavior.
• Investigate and process fraud alerts in accordance with internal procedures and guidelines.
• Contact customers to verify suspicious or potentially fraudulent transactions.
• Provide immediate feedback on system performance issues, including errors, downtime, slowness, or inefficiencies.
• Receive and respond to fraud-related communications from local banks and other financial institutions in a timely manner.
• Coordinate with relevant stakeholders, including customers and management, in urgent or high-risk cases.
• Immediately escalation critical risks and unresolved issues to the direct manager.

Requirements:

• Minimum 1 year of experience in Financial Fraud or Fraud Monitoring.
• Excellent communication skills in both Arabic and English.
• Proficiency in Microsoft Office applications.
• Strong attention to detail, analytical thinking, and the ability to handle sensitive cases professionally.